Revenue Cycle Manager at Fabric – New York

About Fabric HealthAt Fabric Health, we are powering boundless care by solving healthcare’s biggest challenge: clinical capacity. We aren’t here to disrupt healthcare; we’re here to fix it. We unify the care journey from intake to treatment, using intelligent automation to remove administrative burdens and make care delivery 2-10x more efficient. Our technology empowers clinicians to move faster and focus on what matters most: the patient.
We are a mission-driven team of brilliant minds trusted by leading organizations including Intermountain Health, OSF HealthCare, SSM Health, and MUSC Health. Our vision is backed by premier investors such as Thrive Capital, GV (Google Ventures), General Catalyst, and Salesforce Ventures. We move quickly for good reason, listen deeply to solve big challenges, and build products with the same care and quality we’d want for our own loved ones.
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About the RoleWe are looking for a high-impact, outcome-oriented Revenue Cycle Manager (RCM) to own and optimize our financial operations. In this role, you will lead the end-to-end claims lifecycle with a direct focus on maximizing collection velocity and resolving unsettled revenue.
You are the bridge between clinical operations and financial health. While you will initially lead an aggressive effort to clear our denied claims backlog and stabilize our A/R, your long-term mission is to act as a strategic partner to our Product and Engineering teams. You will use your "in-the-trenches" insights to harden our billing technology, automate eligibility workflows, and ensure 100% compliance with the latest healthcare regulations.
What You'll DoAs the Revenue Cycle Manager, you will take full ownership of the revenue lifecycle, moving from reactive recovery to proactive optimization. Your primary responsibilities will include:

• Revenue Recovery & Denial Management: Lead the resolution of unsettled and denied claims; perform deep-dive root cause analysis to identify systemic barriers to payment and execute high-quality appeals to recover revenue.
• Claims Lifecycle Ownership: Manage the end-to-end submission and tracking of claims to commercial and government payers, ensuring a "clean claim" rate that leads the industry.
• Eligibility & Logic Oversight: Audit payer eligibility configurations and 271 data logic to ensure patient co-pays and insurance setups are verified accurately before care is delivered.
• Payment Reconciliation: Oversee the accurate posting of payments from ERAs and EOBs, meticulously reconciling platform data against actual bank deposits.
• Finance & Stakeholder Reporting: Partner with Fabric’s Finance leadership to provide clear visibility into A/R aging, collection rates, and cash flow projections.
• Product Innovation Loop: Serve as a technical "Power User" for our Product team, identifying UI/UX bottlenecks and workflow flaws that contribute to billing friction or administrative waste.

Why You Might Be a Good Fit

• You are a fixer who finds professional satisfaction in cleaning up complex A/R aging reports and resolving the difficult claims that others have set aside.
• You are naturally outcome-driven and measure your success by tangible metrics such as lower A/R days, higher collection percentages, and decreased denial rates.
• You are a tech-forward operator who understands that scaling a virtual provider network requires a combination of manual expertise and robust software automation.
• You are an exceptionally clear communicator who can navigate difficult conversations with payers while effectively translating billing obstacles into technical requirements for our developers.

This Might Not Be The Right Fit If...

• You prefer maintaining a steady-state environment, as we need an owner who is energized by the heavy-lift of optimizing a growing function.
• You find the process of data analysis or troubleshooting technical EDI and eligibility logic to be tedious.
• You are looking for a role strictly focused on administrative oversight rather than hands-on recovery and systems improvement.

Job Requirements

• Hold an active CPC (Certified Professional Coder) or CPB (Certified Professional Biller) certification.
• Possess 5+ years of experience in Revenue Cycle Management, with a proven track record of managing high-volume claims and successful A/R recovery.
• Demonstrate proficiency with Stedi or similar Real-Time Eligibility (RTE) vendors and the ability to interpret raw 271 and 837 EDI data.
• Maintain expert-level ability to work within spreadsheets and visualization tools to build and track performance dashboards.
• Exhibit outstanding verbal and written skills, with the ability to interface effectively with both internal Finance teams and external insurance payers.
• Please note that all professional certifications and prior employment history are subject to rigorous primary source verification.

The national pay range for this role is $90,000.00 – $130,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.
At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
Recruitment Fraud Alert: Protect Yourself
Fabric Health is aware of scammers attempting to impersonate employers. To ensure that any recruiting contact you receive is legitimate, please adhere to the following:

• Verify the Domain: Official recruitment emails will only come from addresses ending in @fabrichealth.com or @gem.com. No other domain names are legitimate.
• Official Interview Tools: We use Gem for our recruitment process and Google Meet for all video interviews. Google Meet is always the platform used for your first interview; you will never be sent a Zoom link to set up or conduct an initial interview. All interviews are conducted via video unless specifically stated by our team as an audio call. We never conduct interviews via chat, social media, Skype, or WhatsApp.
• Zoom Usage: Zoom is utilized only for specific meetings set directly by our team for purposes outside of the standard interview process (e.g., coordination or onboarding discussions). It is never the first link you will receive from us.
• Authorized Contact & Texting: Fabric will only contact you if you have submitted an application or if you are connected to a current employee who shared your information with us. We will only send text messages if you have provided explicit authorization and consent, either through your application or while communicating directly with our team. If you have not explicitly authorized us to reach out, treat any SMS or unsolicited outreach as fraudulent and do not respond.
• Sensitive We will never ask you for sensitive personal or financial documents (ID, banking info, SSN) during the application, interview, or candidacy stages. All sensitive data is handled through secure internal systems post-offer.
• Verify the Team: You can reference LinkedIn to verify members of our recruiting team; however, please remain vigilant as scammers may create fraudulent profiles. Always cross-reference the sender's email domain with our official @fabrichealth.com address.

If you question the validity of a contact or receive a suspicious message, do not click any links. Report the issue immediately to careers-security@fabrichealth.com.
Please note: The security inbox is for reporting fraudulent activity only. Do not email this address for application status updates or to share application materials, as these will not be reviewed. Applications are only accepted and reviewed if submitted through our official application portal, and no application status information will be provided via the security email.