Business Developer in Houston, Texas at SER-Jobs For Progress Of The Texas Gulf Coast Inc

Employer Partner Development:

• Build and maintain strong relationships with employers across construction, skilled trades, and high-demand industries to create employment opportunities for program participants.

• Grow employer network: Prospect, engage, and onboard 20-30 new employer partners annually, maintain a portfolio of 30–40 active accounts, and formalize MOUs to establish consistent hiring pipelines.

• Drive job opportunities: Secure 50–75 job orders per year aligned with livable wages, career growth, and accessibility for program participants.

• Deliver placement outcomes: Achieve 200+ participant placements annually while conducting quarterly employer check-ins to strengthen partnerships and align with workforce needs.

Other Key Responsibilities

Customized Recruitment Strategies

• Collaborate with employers to design and implement recruitment strategies aligned with their hiring needs, including guidance on job descriptions, qualifications, and skill requirements.

Job Matching & Placement Support

• Work closely with Employment Recruiter and internal teams to analyze candidate qualifications and match job seekers to appropriate employment opportunities.

Job Fairs and Hiring Events

• Plan, coordinate, promote, and participate in hiring events, job fairs, and industry roundtables to connect employers with qualified candidates.

Workforce Training Alignment

• Collaborate with employers to identify workforce training needs and support alignment between training programs and employer demand.

Labor Market Insights

• Stay informed on local labor market trends, industry growth, and workforce demands to guide employer engagement and recruitment strategies.

Follow-Up and Employer Feedback

• Maintain ongoing communication with employer partners to gather feedback on candidate placements, hiring outcomes, and overall satisfaction.

Employer Services Promotion

• Educate employers on SERJobs services — including candidate pipelines, training programs, and workforce support — positioning SERJobs as a strategic workforce partner.

Data Collection and Reporting

• Track employer engagement, partnerships, placements, and outcomes in Salesforce and other systems; generate reports to evaluate performance and support grant compliance.

Cross-Functional Collaboration

• Work closely with Recruitment, Navigation, Training, and Employment teams to ensure a seamless pipeline from candidate recruitment through job placement.

Community Networking

• Represent SERJobs at community events, employer meetings, industry forums, and workforce initiatives to strengthen visibility and partnerships.

Data Integrity and Documentation

• Ensure accurate and up-to-date data entry for employer interactions, services provided, and outcomes achieved; maintain detailed records in internal systems.

Customer Service & Excellence

• Promote a high standard of professionalism and responsiveness in all employer interactions, ensuring strong relationships and satisfaction.

Employer Needs Assessment

• Identify specific workforce needs of employers and connect them to appropriate workforce solutions, including recruitment, training, and placement support.

Additional Responsibilities

• Perform other duties as assigned to support departmental goals and organizational priorities.
Employer Engagement Focus:

The Business Developer is responsible for obtaining and maintaining current information from employers, including:

• Labor and workforce needs

• Employment and hiring opportunities

• Training requirements and skill gaps

• Hiring expectations — wages, schedule, certifications, and background requirements
REQUIRED KNOWLEDGE, SKILLS, ABILITES & OTHER CHARACTERISTICS:

• Strong communication, presentation, and relationship-building skills

• Experience in business development, employer engagement, workforce development, or recruiting preferred

• Knowledge of construction, skilled trades, or general labor workforce needs preferred

• Ability to collaborate effectively with cross-functional teams

• Strong organizational, follow-up, and time-management skills

• Experience with data tracking and CRM systems (Salesforce preferred)

• Ability to analyze workforce trends and translate insights into actionable strategies

• Ability to work flexible hours, including evenings or weekends, as needed

QUALIFICATIONS
• Bachelor's degree required (fields such as Business Administration, Human Resources, Communications, Public Administration, or a related discipline preferred)

• Equivalent combination of education and directly related professional experience may be considered

• 3–5 years of experience in workforce development, employment services, or a related field

• Demonstrated experience building and maintaining employer partnerships, preferably within construction, skilled trades, or high-demand industries

• Strong organizational and data tracking skills, with experience using systems such as Salesforce or similar CRM platforms to manage outreach, pipelines, and performance metrics