Claims & Incident Management Specialist (CNESST / WSIB) in Gatineau, Quebec at Seguin Morris Inc
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Job Description
Level: Intermediate – Senior
Salary: Starting at $90K+, based on experience
📍 Gatineau
About Seguin MorrisSeguin Morris is a leader in industrial and commercial electrical infrastructure across Canada, the United States, and the Caribbean. We deliver complex projects in civil works, telecommunications, HVAC, and high-voltage environments—where safety, performance, and execution are critical.
The RoleWe are looking for a hands-on, operational specialist to take ownership of workplace injury claims management, incident investigations, and return-to-work programs.
This role is key to reducing claim costs, ensuring compliance, and strengthening incident management practices across the organization.
ResponsibilitiesClaims Management (CNESST / WSIB)- Manage workplace injury claims from start to finish
- Develop claim strategies, ensure follow-ups, and maintain proper documentation
- Coordinate with CNESST / WSIB, insurers, and external stakeholders
- Support dispute, appeal, and cost-control strategies
- Lead or support incident investigations (serious and high-risk events)
- Ensure accurate documentation, root cause analysis, and corrective actions
- Track incidents and identify trends to prevent recurrence
- Coordinate safe and timely return-to-work plans
- Align medical restrictions with operational realities
- Collaborate with managers and HR to ensure sustainable reintegration
- Monitor claims, incidents, and RTW metrics
- Identify trends, risks, and cost drivers
- Support reporting for leadership and compliance
- Minimum 5 years of experience managing workplace injury claims (CNESST, WSIB, or equivalent)
- Strong experience in:
- Claims management and cost control
- Incident investigations
- Return-to-work coordination
- Solid understanding of workplace injury legislation and processes
- Ability to interpret medical and functional limitations
- Strong analytical, documentation, and communication skills
- Bilingual (French / English) – Mandatory (operations across Canada and the U.S.)
- Experience in construction, industrial, or field environments
- Experience with claims disputes or appeals (CNESST / WSIB)
- Certification in disability management or incident investigation
- Strategic role with direct impact on operations
- Complex, real-world projects
- Fast-growing organization
- Competitive salary and benefits
👉 Interested in playing a key role in compliance and QHSE+ claims performance? Join a dynamic team and grow your career with Seguin Morris. Apply now!