Call Center Agent Outbound in Waite Park MN, Minnesota at YOUR HOME IMPROVEMENT CO

Outbound Call Center Agent – Home Improvement (YHIC)

Schedule: Saturday–Wednesday, 11:00 AM – 8:00 PM (Thursdays & Fridays Off)

Pay: $17–$19 per hour

At Your Home Improvement Company (YHIC), our Outbound Call Center Agents connect with customers over the phone to promote top-tier home improvement services. You won’t have to “wing it”—we provide a structured script to guide your conversations and set you up for success.

You’ll be speaking with homeowners about projects that matter. For most people, their home is their biggest investment, and your role is to help them take the next step in protecting and improving it by scheduling a free in-home estimate at a time that works best for them.

Are you someone who enjoys talking with people and providing great service? What if you could get paid to do just that?

Your Home Improvement Company is a full-service home improvement company based out of St. Cloud, Minnesota specializing in windows and bathrooms growing at an UNPRECIDENTED rate. We are A+ accredited with the BBB with over 50 years combined experience in the remodeling industry. As the largest full-service remodeler in the Northern USA, we offer our customers “Total Customer Satisfaction” with top notch products, warranties, and service.

Put your communication skills to great use as an Appointment Specialist with Your Home Improvement Company?

• Basic computer skills (data entry, navigation, etc.)
• Strong communication and customer service skills
• An outgoing, positive personality
• Professionalism and reliability
• Ability to pass a background check

• Make outbound calls using a provided script
• Promote high-quality home improvement services
• Schedule free estimate appointments
• Accurately verify and enter customer information into our system

Success in this role comes down to personality and connection. If you enjoy helping people and bringing energy to every conversation, this could be a great fit for you.

If this sounds like you, we encourage you to apply—we look forward to connecting with you!

Your Home Improvement Company is an Equal Employment Opportunity Employer.