Annual Giving Caller in Hopkins, Minnesota at THE BLAKE SCHOOL
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Job Description
Position Overview:
The Advancement team is seeking positive, enthusiastic fundraising callers to join the team during peak giving periods. Annual giving callers work with Blake’s Advancement Office to present the case for annual support by contacting Blake alumni, parents/guardians and friends via telephone and email. Callers act as representatives of Blake with the specific goal of securing financial contributions to the Blake Fund, updating contact information and thanking donors.
Requirements:Essential Functions and Responsibilities:
- Solicit donations through direct communication, including calling, writing and email
- Gain an understanding of the school and its annual needs for financial support
- Connect with significant numbers of alumni, parents/guardians and friends via phone, email and handwritten notes
- Provide information on Blake and answer prospects’ questions
- Secure donations by credit card
- Capture information over the phone and by email and accurately record it
- Thank donors for their generosity to Blake
- Develop strong listening skills to enable effective interactions with Blake’s constituents
- Build teamwork and a positive work environment
- Display maturity, responsibility and professionalism during all conversations
- Handle personal information with extreme confidentiality
- Complete paperwork accurately, completely and legibly
- Arrive at each calling session on time and with a positive attitude
- Strive to meet weekly team goals
Minimum Qualifications:
- Detail-oriented, accurate and thorough
- Ability to manage projects and meet deadlines
- Outstanding verbal communication skills and ability to speak clear conversational English and use effective grammar and pronunciation
- Strong computer skills, including MS Office tools and Google Drive and the ability to type information while conversing with prospects over the phone
- Ability to maintain confidentiality and good judgment while taking initiative
- Willingness to acquire new skills and take on new projects
Preferred Qualifications:
- Prior knowledge of and experience in development for a school or nonprofit organization
- Relevant telefund experience, preferably in higher education or independent schools
Disclaimer:
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.