Learning & Development Specialist in Bradenton, Florida at Goodwill Industries Manasota Inc

About the Role:

The Learning & Development Specialist plays a critical role in enhancing the skills and knowledge of employees within our locations. This position is responsible for designing, developing, and delivering comprehensive learning solutions that support employee development, succession planning, and engagement. The specialist will leverage various training methodologies, including online and blended learning, to ensure accessibility and effectiveness of training programs. By managing and optimizing Learning Management Systems (LMS), the role ensures seamless training administration and tracking of employee progress. Ultimately, this position drives workforce capability and performance improvements that align with organizational goals and customer service excellence.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Proven experience in learning and development, preferably within the retail industry.
• Strong knowledge of Learning Management Systems and online training platforms.
• Demonstrated ability to design and deliver blended learning and training programs.
• Excellent communication and interpersonal skills to engage diverse employee groups.

Preferred Qualifications:

• Certification in Training and Development (e.g., CPLP, ATD).
• Experience with employee engagement strategies and tools.
• Familiarity with retail operations and workforce challenges.
• Advanced skills in instructional design software and e-learning authoring tools.
• Experience analyzing training data to inform strategic learning initiatives.

Responsibilities:

• Design, develop, and implement engaging training programs and learning solutions tailored to retail employees at various levels.
• Manage the onboarding process by creating structured training pathways that facilitate new hire integration and productivity.
• Utilize Learning Management Systems to deploy, monitor, and report on training activities and employee progress.
• Collaborate with cross-functional teams to identify learning needs and develop targeted interventions that enhance employee engagement and performance.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and continuously improve content and delivery methods.