Product Manager in San Juan-Cupey, Puerto Rico at Popular Bank

Position Title: Product Manager

Date: May 11, 2026

Location: San Juan-Cupey, PR

Company: Popular Bank

General Description

Collaborate with internal and external Stakeholders to identify customers needs, create specifications and work directly with cross-functional to deliver high quality product or feature enhancements for Popular's Digital Banking. Accountable for the product definition that best meets the needs of the business and customer, understanding the point of view of them. Needs to bring strong leadership, problem solving, analytical and organizational skills to accomplish his responsibilities and maintain a steady release plan for the product. Needs to manage scrum team, stakeholders, budget, key performance indicators, and product backlog to ensure that the work defined for the team is meaningful to the customer, yet realistic and attainable for the development teams.

Essential Duties and Responsibilities

• Product Vision Management
• Product Roadmap and Strategy Management
• Product Backlog Management
• Product Lifecycle Management
• Release Management
• Communication Management
• Market and Ideas Research
• Team Collaboration Management
• Customer Experience Management
• Product Monitoring
• Budget Monitoring
• Risk Management

Education

Bachelor's Degree in Industrial Engineering or Business Administration

Master's Degree

Experience

Three (3) years of experience in Project or Product Management, Agile Development experience preferable.

Certifications / Licenses

Project Management, Product Management and/or Lean Six Sigma Certification preferred.

Other Qualifications

• Excellent software troubleshooting experience.
• Extensive application support experience.
• Competence with testing, flowchart, and data mapping tools and procedures.
• Excellent understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Good project management skills.
• Excellent written, oral, and interpersonal communication skills.
• Proven analytical and creative problem-solving abilities.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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