Program Manager at Timm Swimm Inc – Peabody, Massachusetts

Summary

In addition to leading skill-based swim and water safety instruction to people of all ages and abilities, the Program Manager is responsible for the daily operations at a specific location.

The Program Manager maintains constant supervision of students at all times to ensure safety while promoting the potential of all students in the program. The Program Manager is also accountable for program enrollments, creating nurturing relationships with students, and building cooperative relationships with parents and caregivers.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages and owns all aspects of daily operations at a specific location
• Leads all levels of group or private lessons while enforcing policies, rules, and regulations
• Maintains constant supervision of students, identifies students who need assistance, and supports students as necessary to ensure a positive learning environment
• Helps to create new approaches to serve the needs of program participants
• Maintains positive relationships with parents, caregivers, and other staff, handling customer conflict and complaints, as necessary
• Adheres to policies and procedures in organizational guidelines, including those related to medical and disciplinary situations, child abuse prevention, and emergency incidents
• Oversees, trains, and coaches Swim Instructors

Required Qualifications

• Significant swim lesson and aquatics experience
• Must have CPR, AED, First Aid, and Lifeguarding Certificate
• Must have clean CORI and SORI background check
• Ability to recognize students who may need assistance
• Ability to recognize and remedy hazardous and dangerous situations
• Ability to work independently and possess energy and enthusiasm
• Ability to demonstrate skills as required for class content and use teaching aids such as kickboards, diving rings, lifejackets, etc.
• Ability to commute to all three (3) locations including Methuen, Salisbury and Peabody.

Preferred Qualifications

• 7+ years of experience as a swim instructor
• 3+ years of experience as a swim team coach or on a competitive swim team
• Extensive experience in aquatics management, including swim lessons, swim team, aqua fitness, staff management, and administration.
• Bachelor's degree

Work Environment

The Swim Instructor must remain indoors at a facility pool with water and air temperatures of 75 degrees or higher at all times. While performing the duties of this job, the employee may be exposed to chemicals and fumes.

Physical Demands

Walks, runs, sits, stands, bends, lifts, swims and moves continually during working hours; is subject to lifting over 50 pounds. Must remain alert and able to recognize distress signals.

Position Type and Expected Hours of Work

This is a full-time position and hours will vary; evenings and weekends are required.

In partnership with the Owner, the Program Manager will supervise and coach Swim Instructors and other staff that are teaching at their location.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.