HOSTESS in Philadelphia, Pennsylvania at Aqimero of Philadelphia

Summary

Welcome guests in a warm and friendly manner. Greet and seats guest. Present menus in a kindly, professional and quick manner.

Essential Functions

1. Greets and seats guests
2. Presents menus to guests
3. Informs guests about special menu items
4. Enhance the customer experience by treating guests in a friendly and professional manner
5. Takes names on a waiting list
6. Assign tables
7. Run the floor plan board
8. Takes guest information and quotes wait time to guests accurately when tables are not immediately available.
9. Keep an organized host area, clean and well stocked
10. Answers phone and answers questions concerning the menu and restaurant.
11. Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
12. If applicable, take fill and process to go orders
13. Maintain restrooms throughout shift.
14. Maintain entrance area clean and free of debris to include mopping
15. Other duties as directed.

Experience:

1 year of experience in a similar position

Technical Skills and Knowledge of Job:

• Must be able to read, write, and determine wait time based on RSH procedures
• Must visually be able to scan restaurant for clean, unoccupied tables and check/clean bathrooms
• Knowledge of workplaces safety procedures

Competency:

• Excellent communication skills (verbally interacts with management, servers, team members, and guests)
• Organizational skills
• Multi-task oriented
• Bilingual is a plus