Asst. Manager in Manchester, New Hampshire at The Great Greek Mediterranean Restaurant

Assistant Restaurant Manager

We are seeking a dedicated and people-oriented Assistant Restaurant Manager to join our dynamic team. This role offers an exciting opportunity to oversee front-of-house operations with the potential to grow into managing the entire restaurant. The ideal candidate will be passionate about delivering exceptional service, maintaining high standards, and fostering a positive environment for both staff and guests.

Key Responsibilities:

- Oversee daily front-of-house operations to ensure smooth and efficient service

- Maintain consistent food quality and cleanliness standards throughout each shift

- Direct and supervise staff to ensure adherence to service and cleanliness standards

- Reject food that does not meet quality standards and communicate effectively with kitchen staff

- Lead the team to stay productive and motivated throughout the shift

- Handle guest issues with integrity, resolving problems promptly to ensure guest satisfaction

- Maintain customer service scores at an optimal level of 5

- Address staff dress code and appearance issues when necessary

- Support staff development and foster a positive team environment

- Be flexible with work hours, including different shifts and time periods

Skills and Qualifications:

- Proven experience in restaurant or hospitality management, preferably in a supervisory role

- Excellent communication and interpersonal skills

- Strong leadership abilities with the capacity to motivate and direct a team

- Ability to handle guest complaints professionally and effectively

- Knowledge of food safety, cleanliness standards, and quality control

- Open availability to work various shifts, including evenings, weekends, and holidays

- Ability to make quick decisions and maintain composure under pressure

- High level of professionalism and a service-oriented mindset

Join our team and be part of a company that values growth, teamwork, and delivering memorable guest experiences. We offer a supportive work environment, opportunities for advancement, and a commitment to excellence in hospitality.