Clerical Technician at Citizens Memorial – Bolivar, Missouri

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a front office clerk to help care for our patients primarily in the Urology Surgical Clinic and throughout our specialty clinics! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the Department: CMH Urology Surgical Clinic provides a variety of services for patients suffering from; urinary incontinence, Erectile Dysfunction, BPH, Peyronies, kidney stone management, hematuria, management of prostate and bladder cancer, and more. We also specialize in many state of the art surgical procedures including; Urolift, Interstim, iTind, Botox, vasectomy, bladder sling, robotic assisted prostatectomy, and penile prosthetics.
Our office consists of one physician, two registered nurses, one advanced practice provider, one registered medical assistant, and two front office staff.

A typical day will include: The clerk is an integral piece of the healthcare team, working closely with the physicians, physician assistants, nurses, and registered medical assistants (RMA).

• Responsible for answering the telephone and routing to appropriate people.
• Scheduling office visits, clinic procedures, updating consents, patient insurance and demographic information.
• Collecting clinic copays, obtaining medical records, and assisting with coordination of referrals.
• Responsible for obtaining prior authorizations from the Veterans Administration for procedures.

Job Requirements:

• Education: High School diploma or equivalent required
• Experience: 1 year of customer service in Healthcare or clerical
• Skills: organization, able to work in fast-paced environment, multitasking
• Licensure/Certification: N/A
• Physical: ability to work at a computer 90% of day and stand for the remaining 10%

The position is: Per Requested Need, 7:45 a.m. - 4:30 p.m. Monday–Friday.

Benefits include:

• Competitive wages
• Annual merit increases
• Early access to pay with on-demand PayActiv Program
• Employee assistance program
• Employee discounts

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact Kaylie Sappington at 417-328-6624 or by email at kaylie.sappington@citizensmemorial.com.