Senior Account Manager - Baton Rouge, LA at Altrad Sparrows – Baton Rouge, Louisiana

Join Altrad Sparrows and take the lead in shaping our Baton Rouge expansion—where your expertise drives growth and opportunity.

Altrad Sparrows, part of the global Altrad Group, is a leading provider of specialist engineering, inspection, operations, and maintenance services to the offshore energy, renewables, and industrial markets. With over 52,000 employees worldwide, we help clients optimize efficiency by ensuring the performance, reliability, and safety of critical equipment and people.

As we expand into Baton Rouge, LA, we’re seeking an experienced and driven Industrial Services Manager to lead our growth in the Gulf Coast. This is a unique opportunity for a professional with strong industry relationships, technical expertise, and a proven track record to make an immediate impact.

MAIN PURPOSE

To exceed financial and business targets through strategic planning, new business development, and exceptional client relationship management. This role is central to the success of our Baton Rouge operations and a key driver of regional growth.

KEY RESPONSIBILITIES

Target Achievements

• Set and exceed profit and performance targets in collaboration with the Business Manager.
• Drive business growth, develop new opportunities, and position Altrad Sparrows as a preferred vendor.

Business Development & Client Acquisition

• Leverage industry relationships to generate leads and secure contracts.
• Work closely with our Business Development team.
• Ensure Altrad Sparrows is listed as an approved vendor with key clients.
• Represent the company in technical and commercial discussions.
• Monitor market trends and competitor activity.
• Develop and implement a regional growth strategy
• Support marketing and brand visibility in the region.

Client Growth & Business Planning

• Own and execute business plans for assigned clients.
• Manage budgets and forecasts.
• Identify and pursue new opportunities across industrial sectors.
• Promote the full range of Altrad Sparrows services.

Client Satisfaction & Delivery

• Ensure high-quality execution of contracts and services.
• Provide regular performance reports (HSEQ, financial, technical).
• Optimize operational processes and manage change effectively.
• Conduct client visits and satisfaction surveys, including onshore/offshore reviews.

Account Management & Retention

• Serve as the primary contact for key accounts.
• Maintain strong client relationships through regular engagement and performance reviews.
• Oversee technical and operational delivery to ensure client satisfaction.

Process Improvement

• Identify and implement process improvements.
• Participate in cross-functional initiatives and working groups.
• Assist in hiring qualified personnel for needed roles.

Safety & Compliance

• Champion a strong safety culture.
• Work closely with HSEQ teams to ensure compliance with safety standards.

QUALIFICATIONS

• Proven experience in industrial services, business development, or account management.
• Strong network of industry contacts, ideally with transferable client relationships.
• Technical understanding of industrial services and operations.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in Microsoft Office Suite.
• Ability to foster a culture of collaboration, accountability, and continuous improvement.

WE OFFER:

• A Commitment to Excellence: We support the global energy industry by optimizing the performance, reliability, and safety of critical equipment and people through our engineered products and services.
• Growth Opportunities: As a leading energy services contractor, we provide high-quality specialist equipment and integrated engineering services, ensuring our employees are part of a growing and dynamic team.
• Core Values: We foster a workplace built on Respect, where everyone is valued; Solidarity, promoting teamwork and collaboration; Courage, encouraging innovative thinking; Humility, embracing diverse perspectives; and Conviviality, creating a positive and inclusive environment.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Life insurance
• Paid time off
• Referral program
• Retirement plan

Ready to make a difference? Join us at Altrad Sparrows and be part of a team that values innovation, collaboration, and excellence. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Candidates applying for US based positions must be eligible to work in the U.S. without sponsorship. **

LI-TF1