Assistant Restaurant Manager at Skamania Lodge – Stevenson, Washington

As Assistant Restaurant Manager, you’ll be at the heart of our restaurant’s daily success—leading a talented team, ensuring exceptional guest experiences, and keeping operations running smoothly. This is more than just a management role; it’s a launchpad for your career in hospitality. We’re passionate about promoting from within and committed to helping you build a future you’re proud of.

Your Role:

• Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.
• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
• Schedule and direct staff in their work assignments;
• Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service.
• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
• Answer telephones in a clear voice, coordinate and document reservations.
• Organize special events in the restaurant such as receptions.
• Maintain rapport with all departments and attend relevant meetings.
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met.
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
• Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse).
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead.
• Evaluate cost effectiveness of all aspects of operation. Develop and implement cost and profit enhancing measures.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.
• Enter billing information into Silverware system in order to generate a final guest check; Process payroll for each event that includes calculating number of hours worked and gratuity distribution.
• Check staff attendance according to schedules; Adjust and reassign server stations, as necessary, in order to provide quality service during functions.
• This position requires participation in our Manager On Duty Program. The MOD program provides the Lodge with manager coverage as 1st point of contact as needed property-wide. Training is provided and Managers may be requested to complete a regular MOD Shift that can include evenings, weekends, days and holidays. This opportunity is viewed as a valuable part of our leadership development program.

Why Skamania Lodge?

Perks Available to All Employees

• Free hot meals daily
• Complimentary access to the fitness center, showers,
• locker rooms, pool, and hot tub
• Free golf & zip-lining
• Ongoing training & career growth opportunities —many of our leaders started in entry-level roles
• 401(k) with employer match
• Financial planning assistance
• Mental health and counseling support
• Discounts on spa, gift shop, golf shop, and dining outlets
• Exclusive hotel discounts across our portfolio
• Discounts on travel, local attractions, health & wellness, and more

Comprehensive Benefits for Regular Full-Time Employees

• Medical, Dental, and Vision Insurance (with employer contribution for medical)
• Supplemental Coverage – Accident, Critical Illness &
• Hospital Indemnity Insurance
• HSA / FSA options
• Disability coverage
• Legal and Identity Theft Insurance
• Life Insurance and AD&D – Base plan provided at no cost to you!
• Pet Insurance

Time to Relax – PTO That Grows With You

We reward hard work with well-earned time off. Our generous PTO plan includes holiday hours and increases with tenure:
• First Year: 88 hours/year (max 120)
• 1–5 Years: 128 hours/year (max 160)
• 5–10 Years: 168 hours/year (max 200)
• 10+ Years: 208 hours/year (max 240)

PLUS WA Paid Sick Leave: You’ll earn 1 hour of paid sick leave for every 40 hours worked – and the best part? It rolls over each year with a max of 120 hours! Available to all non-exempt associates.

COMPENSATION:

$26.00-$30.00 an hour depending on experience

HOURS:

Full-time, 40 hours per week.

This is a 24-7, 365 day a year business that will require some work during nights, weekends and holidays. Must have a flexible schedule that can move between shifts and days as needed.

This position is an excellent opportunity to build a strong foundation in hospitality leadership and take meaningful steps forward in your career journey.

LOCATION: Stevenson, WA

22 miles from White Salmon, WA

23 miles from Hood River, OR

28 miles from Washougal, WA

30 miles from Troutdale, OR

30 miles from Camus, WA

50 minutes from Vancouver, WA

50 minutes from Portland, OR