Housekeeping Manager at Tetherow Resort – Bend, Oregon

JOB SUMMARY
The Executive Housekeeping Manager will be responsible for the overall day-to-day functions and quality of work performed by the staff in laundry, housekeeping, and resort common areas.

Spanish speaking preferred

ESSENTIAL FUNCTIONS
Scheduling of daily work assignments for lodging housekeeping, vacation home housekeeping, night cleaning team, laundry, and common area cleaning staff.
Conduct weekly inspections of housekeeping areas to insure standards are being met.
Coach, teach and mentor subordinates.
Participate as a member of the Hospitality Leadership Team
Control staffing and labor costs within budget - as per population/staffing requirements.
Plan and forecast personnel requirements.
Conduct new employee training and continued trainings assignments for lodging housekeeping, vacation home housekeeping, night cleaning team, laundry, and common area cleaning staff.
Conduct monthly and quarterly inventory of all cleaning supplies and linen/bedding items.
Conduct annual inventory of housekeeping equipment.
Order cleaning supplies, equipment and chemicals for department, while maintaining costs to stay within budget.
Work with Building maintenance on housekeeping, laundry and common area maintenance requirements.
Promote and support jobsite safety.
Willingness to perform other duties as required
Willingness to work at various locations as required

JOB COMPETENCIES
Ability to work independently and effectively with a team.
Strong client and employee relations skills.
Strong leadership skills.
Coach, teach and mentor team members.
Excellent computer skills- MS Office Professional Suite.
Ability to learn customized software programs.
Excellent oral and written communication skills.
Well organized, reliable, and responsible.
Supervise up to 25+ employees.
May be required to work outside normally scheduled hours including evening, weekend and holiday shifts.

REQUIRED QUALIFICATIONS
Five years of experience in housekeeping or hospitality industry to include three years of supervisory experience.
Equivalent combination of education and work experience may be substituted for work experience.
Able to effectively communicate with individuals at all levels of the organization and in front of large groups of people.
Proficient in Microsoft Office, Excel, PowerPoint, Outlook and other common office software