Property Manager in Upper Lake, California at Habematolel Pomo of Upper Lake

The Property Manager serves the Tribe by leading the day-to-day operations, oversight, and overall performance of Tribal housing and assigned real property assets. This role is responsible for leasing and occupancy, tenant relations, financial stewardship, maintenance coordination, and compliance with Tribal policies and applicable federal, state, and local regulations. The Property Manager ensures that all properties are safe, well-maintained, financially sustainable, and managed in a manner that reflects the Tribe’s standards and accountability.

This position reports to the Facilities and Lands Administrator and oversees a portfolio of 15 properties, including residential and commercial assets. The Property Manager makes operational decisions regarding leasing, vendor management, and property maintenance within approved policies and budgets. This position requires on-site availability Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility to respond to after-hours property emergencies as needed.

Safe, stable housing is a core priority of the Tribe and foundational to the health, wellbeing, and self-sufficiency of its members; this position is critical to advancing housing access, quality, and long-term community stability.

Essential Duties and Key Responsibilities

Property Operations & Leasing

• Market available units and coordinate showings
• Screen applicants (interviews, credit, background checks)
• Establish rental rates and manage lease agreements
• Generate and manage monthly tenant billing and rent collection processes
• Achieve and maintain occupancy, financial, and service performance targets established by the Tribe

Tenant Relations & Compliance

• Respond to tenant concerns and resolve disputes
• Ensure compliance with Tribal housing program requirements, including NAHASDA, federal, and state regulations as applicable
• Maintain confidentiality of tenant and applicant information

Financial Management

• Develop and manage property budgets
• Monitor financial performance and expenses
• Track, review, and submit operating expenses through established approval processes
• Prepare financial reports for Executive Council

Maintenance & Capital Improvements

• Coordinate maintenance, repairs, and inspections
• Oversee vendors and contractors
• Respond to emergency maintenance issues
• Manage unit turnover and capital projects

Administration & Reporting

• Maintain property records and documentation
• Administers the Student Rental Assistance Program and other housing-related programs
• Develop policies, procedures, and forms
• Provide regular operational updates and reports

Skills & Abilities

• Strong interpersonal, communication, and negotiation skills, with the ability to engage professionally and respectfully with Tribal Members, leadership, staff, vendors, and contractors
• Knowledge of applicable federal, state, and Tribal housing laws and regulations, including compliance requirements
• Ability to analyze financial statements, budgets, and operating performance to support informed decision-making
• Demonstrated strength in contract negotiation and vendor procurement, management, and oversight
• Exceptional attention to detail and accuracy in recordkeeping, documentation, and task execution
• Ability to manage multiple properties, projects, and competing priorities in a fast-paced environment
• Proficiency in Microsoft Office and property management software, with the ability to learn and adapt to new systems and technologies
• Ability to effectively oversee vendors, contractors, and construction or capital improvement activities
• Experience developing, implementing, and improving policies, procedures, and operational processes
• Ability to respond promptly and effectively to emergency situations and after-hours issues as needed
• Ability to work independently while exercising sound judgment, discretion, and confidentiality
• Strong problem-solving and critical thinking skills, with the ability to identify issues and implement practical solutions
• Proactive approach to anticipating needs, mitigating risks, and resolving issues before escalation
• Cultural awareness, sensitivity, and respect for Tribal values, traditions, and community dynamics
• Professional demeanor and ability to represent the Tribe with integrity and positivity
• Ability to follow and enforce established policies, procedures, and reporting structures
• Demonstrated reliability, accountability, and a strong work ethic

Education and Experience

Required:

• Associate’s degree in Business Administration, Real Estate, or a related field; OR a High School Diploma/G.E.D. with at least three years of progressively responsible related experience.

All offers are contingent upon:

• Negative drug test, including cannabis.
• Satisfactory background check including criminal record, education verification, and previous employment
• Department of Justice fingerprinting clearance through Federal, State and Child Abuse Index
• Required to possess a valid driver’s license and maintain a driving record that is satisfactory to the Tribe’s insurance carrier

Preferred:

• Certified Property Manager (CPM), HCCP, or similar certification
• Experience with HUD/NAHASDA programs
• Experience working with Tribal communities

Physical Requirements

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and use hands and fingers to handle or feel work-related items, such as working on a computer.
• The employee is regularly required to stand and walk.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Frequently move, transport, and manipulate equipment, packages or materials up to 50 pounds.
• This position requires on-site availability Monday through Friday from 8 am to 5 pm. Hours may vary depending on the needs of tenants and the department, including some evenings, weekends, and occasional holidays.

Compensation: The hiring range for this position is from $71,000 to $101,700 on an annual basis. The compensation offered within this range will be based on the candidate’s experience, education and demonstrated ability to meet the responsibilities of this position.

Join Us in Making a Difference
As part of our team, you’ll enjoy a work environment that values community, culture, and personal growth. Our comprehensive benefits package includes:

• Medical, dental, and vision insurance with over 80% of premiums covered by the Tribe
• Employer-paid life insurance
• 401(k) retirement plan with up to 4% employer match
• 17 paid holidays per year
• 20 days of Paid Time Off (PTO) each year
• Weekly pay schedule
• Education reimbursement program to support your learning and development
• Employee referral program
• Casual dress code that reflects our welcoming and inclusive culture

Who We are as a Tribe

The Habematolel Pomo of Upper Lake is a federally recognized Native sovereign nation. Our primary purposes relate to the overall well-being of our Tribal Members and our families. We have active programs and relationships with our Pomo tribal neighbors in Lake County, California that will help us preserve our Pomo culture. Many of these activities help us rediscover lost traditions and spiritual beliefs and help revive our dying languages. Because we know that the world is different from when our ancestors were here, our Tribe works very hard to learn other ways of achieving economic self-sufficiency. We engage in a variety of economic development strategies which would not only benefit our families but also our neighbors. We strive to make sure that wherever we do business, it is done in a manner that respects our neighbors and the larger community’s needs. In this vein, our Tribe looks forward to working with you.

Indian Preference

Native American Indian preference shall apply to the position in accordance with Title VII of the Civil Rights Act of 1964 (42 U.S.C. § 2000e-2(i)), regulations of the Office of Federal Contract Compliance Programs (41 C.F.R. § 60-1.5(a)(7)), and/or other relevant laws. Applicants claiming Indian preference must submit verification of Indian eligibility with their application.