Nurse Case Manager-Complex Care Management in Waikoloa Village, Hawaii at West Hawaii Community Health Center Inc

📍 Location: Waikoloa, Hawaiʻi
🏥 Organization: Hawaiʻi Island Community Health Center (HICHC)
📂 Department: Medical Services
💼 Employment Type: Full-Time, Exempt
👩‍⚕️ Reports To: Care Coordination Manager

Are you a compassionate, skilled nurse who thrives on helping patients navigate complex healthcare needs? Join HICHC as a Nurse Case Manager – Complex Care Management and make a direct impact on the health and well-being of our Waikoloa community.

In this role, you’ll support patients with complex conditions by coordinating care, connecting resources, and empowering individuals to take control of their health.

We offer competitive pay based on education, experience, and skills:

• LPN: Starting at $56,160/year, commensurate with experience
• RN (Associate Degree): Starting at $76,968.35/year, commensurate with experience
• RN (Bachelor’s Degree): Starting at $78,200/year, commensurate with experience

• Monday through Friday
• Choose between:
  • Five 8-hour shifts, or
  • Four 10-hour shifts
• Scheduled within clinic hours of 7:00 AM – 6:00 PM

We offer flexibility to support work-life balance while meeting patient care needs.

• Conduct comprehensive assessments of patient needs (medical, social, behavioral, financial)
• Develop and implement individualized, cost-effective care plans
• Collaborate with providers, behavioral health teams, and specialists
• Coordinate referrals and community resources
• Monitor services to ensure high-quality, efficient care delivery

• Act as a trusted advocate for patients and families
• Help patients navigate healthcare systems and overcome barriers
• Build and maintain community partnerships

• Provide disease management and preventive care education
• Support patient self-management and goal-setting
• Promote health across all age groups

• Maintain accurate, confidential patient records
• Track high-risk populations and outcomes
• Support quality assurance and compliance efforts

• Graduation from an accredited nursing program
• Current Hawaiʻi LPN or RN license
• Current BLS certification
• Minimum 1 year of nursing experience

• Community health or managed care experience
• Experience working with diverse or underserved populations

• Strong clinical judgment and critical thinking
• Ability to work independently and manage multiple priorities
• Excellent communication and interpersonal skills
• Cultural awareness and sensitivity
• Comfort working with electronic health records

We’re looking for someone who is:

• Compassionate and patient-centered
• A collaborative, team-oriented professional
• Ethical, dependable, and respectful
• Proactive and solution-focused
• Committed to serving diverse communities

• Clinic-based with some community coordination
• Prolonged computer use and sitting
• Occasional lifting (up to 15 lbs)
• Strict adherence to confidentiality and compliance standards
• Completion of onboarding within first 3 months

At HICHC, you’re part of a mission-driven team committed to improving the health of Hawaiʻi Island communities. Your work here truly makes a difference.

Bring your skills, compassion, and dedication to a team that values what you do.
Apply now to join HICHC in Waikoloa!