AI Business Effectiveness Engineer in Prishtina at Tangoo

About Tangoo

At Tangoo, our purpose is to push the boundaries of programmatic excellence by fusing smart technology with human ingenuity, so that, we turn complexity into clarity, drive sustainable growth for our partners, and foster an environment where every Tangooer fulfills their potential.

Our culture is driven by four core principles that represent our values in action:

• Build on Strength: This guides our strategy and execution. It means choosing clarity over complexity by exploring and then focusing our efforts on the strategies that deliver the best results. Instead of fixing what is broken, we focus on scaling and 10x-ing what is already working.
• Lift Others Up: This is the foundation of our team and culture. It means we actively support, mentor, and celebrate our teammates because we know we only succeed when we grow together. It also requires the humility to let others lift you up.
• Lead with Expertise: This principle drives our client and market leadership. It means being fueled by a performance-driven mindset and act as trusted advisors. We don't just take orders; we lead the strategy to deliver unmatched programmatic excellence.
• Reroute Keep Going: This principle represents agility and resilience. It means we embrace a fail-and-learn mentality, rapidly absorbing losses and adapting our strategies to find a new path forward without losing momentum

Role Details

We're looking for an AI Business Effectiveness Engineer. This is a hands-on engineering role with real ownership.

You'll embed yourself with teams across the company, map how work genuinely happens, and design, build, and ship AI-agent-based tools, improved pipelines, and internal platforms that increase Flow. You will own them end to end, from the first process map through production, monitoring, and continuous improvement.

You'll also set the standard for how AI is adopted here: the governance that keeps our data secure, and the enablement that makes every Tangooer genuinely capable with these tools. You’ll need to be compelling and convincing to ensure we have company wide alignment, and you will need to demonstrate our principle, Reroute Keep Going in abundance.

If you get a kick out of watching hours of someone's manual work disappear into a workflow that just runs, freeing them up to spend more time and energy on the things that Delight our customers, then you'll fit right in. In summary, this role is about never settling, it’s about finding ways to do more, faster, and better.

Role Purpose

To increase operational flow across and business effectiveness of Tangoo, by making every individual and team measurably more effective. You will build AI directly into how the company works at every level and opportunity. This role exists to help Tangoo do things better and faster, empowering the team members to focus on the activities that really move the needle on achieving their Roadmap Outcomes.

You will obsessively seek out the manual, repetitive, friction-heavy work that is hiding inside our existing processes, then develop and implement robust plans to replace them with intelligent, reliable, more effective solutions that people come to genuinely and gratefully rely upon.

You will also set the high standard for how AI is perceived, adopted, governed, and used across the business.
This role is as much about People as it is about Technology and Processes. You will need to lead people positively and professionally through a change in their working practices.

Personal Skills & Essential Requirements of the Role:

• Process Mapping & Solution Design: Proven analytical ability to embed within teams, accurately map and deeply analyze comprehensive business systems and processes, in order to design clear, high-value workflows that increase organisational Flow.
• Technical Implementation: Strong, hands-on engineering skills building, prototyping, and shipping AI-agent-based workflows and custom tools across a stack spanning workflow automation (e.g., n8n), databases (e.g., MongoDB, Supabase, BigQuery), agentic development tooling (e.g., Claude Code), and API/webhook integrations, with scripting in Python or JavaScript/TypeScript.
• Applied AI & Agents: Working fluency integrating enterprise LLMs (e.g., Gemini, Claude) into real workflows, plus prompt design and governance, agent orchestration patterns, and retrieval-based (RAG) approaches, with a real eye for reliability, cost, and observability.
• Data Integrity: Discipline around clean data schema mapping, source integrity, and maintaining a single source of truth across connected systems.
• Project Management & Timelines: Highly organized, able to own project planning, outcomes, participants and timelines independently from initial process analysis through deployment and ongoing operation.
• Educational & Stakeholder Communication: Ability to distill complex technical topics into exceptionally clear communications, user-friendly narratives, and live demos, compelling and convincing enough to secure company-wide alignment.
• Strategic Prioritization: Sharp time-allocation skills to focus on high-impact initiatives and cut low-value work.
• Curiosity, Ethics & Resilience: A curious, self-starting mindset, a firm commitment to safe, ethical, and compliant AI, and the ability to demonstrate our principle, Reroute Keep Going, in abundance.
• Strategic Alignment: Deep understanding of Tangoo's Purpose, Principles, and 'Picture of Success', ensuring every initiative advances these core objectives and the work that Delights our customers.
  
  

What We Offer:

• Opportunity to work in a fast-growing programmatic advertising.

• Hands-on experience with cutting-edge tools and technologies.
• Career growth opportunities.