NIAID Power Platforms Operations Manager in Maryland, New York at General Dynamics Information Technology

USA MD Home Office (MDHOME)
Full time
RQ221588
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI (T2)

Job Family:
Administration

Job Qualifications:

Skills:
Microsoft Azure, Microsoft Power Platform, Microsoft SharePoint
Certifications:
None
Experience:
7 + years of related experience
US Citizenship Required:
No

Job Description:

Operations Manager responsible for overseeing day‑to‑day platform administration, maintenance, operational support, and service delivery for NIAID's Enterprise Collaboration and Power Platform environments. This includes responsibility for SharePoint On‑Premises, SharePoint Online/M365, Power Platform, Azure API Management, and associated operational workflows. The role ensures secure, compliant, efficient, and scalable operations aligned with NIH/NIAID requirements..

Key Responsibilities

SharePoint On‑Prem & Online Operations

• Manage Central Administration settings, services, accounts, and backup/recovery operations.
• Automate administrative tasks using PowerShell and conduct regular system health checks using SharePoint Health Analyzer.
• Apply feature packs and cumulative updates; oversee system integrity, performance, and disaster recovery planning.
• Manage site collections, external sharing settings, app catalogs, site lifecycle, and content migrations (SPMT or equivalent).
• Oversee configuration of tenant‑level settings within the SharePoint Admin Portal.

Power Platform Administration

• Manage environments (Dev/Test/Prod), security roles, permissions, and DLP policies via Power Platform Admin Center.
• Implement and maintain ALM/CI/CD processes, source control practices, solution deployments, and environment strategies.
• Deploy and maintain the CoE Starter Kit; provide audit, analytics, and performance monitoring.
• Support citizen developers and uphold shared governance frameworks.

Azure API Management

• Configure API gateways, policies (authentication/authorization/rate limiting), versioning, documentation, and integrations.
• Monitor API performance via Azure Monitor and Application Insights, analyzing and optimizing performance.

Maintenance & Support

• Ensure timely and effective maintenance of supported applications to meet performance and availability requirements.
• Perform root‑cause analysis, incident tracking, outage notifications, and trend reporting.
• Maintain SOPs and ensure all operational documentation is current within the Knowledge Base.
• Support license and service agreement management, change management, configuration management, and O&M lifecycle processes.

Required Experience

• 7-12 years of platform administration, enterprise collaboration, or M365/Power Platform operations experience.
• 5-8+ years of technical team leadership or IT operations management experience
• Demonstrated experience supporting enterprise‑scale Microsoft platforms including: M365, SharePoint, Power Platform, Dynamics 365, and Azure identity/integration/monitoring services.
• Experience coordinating with Government stakeholders and managing contractor staff to meet task order requirements.

Required Technical Sklills

• SharePoint Server (On‑Prem) administration including PowerShell automation, updates, disaster recovery.
• SharePoint Online and M365 tenant administration.
• Power Platform ALM, security, DLP, environment strategy, CoE Starter Kit deployment.
• Azure API Management configuration and operational monitoring.
• Familiarity with SPFx, JavaScript/TypeScript, Node.js, React, Power Fx, and Microsoft 365 integrations.

Required Certifications

• PL‑200 or PL‑600 (Power Platform Administration)
• PL‑400 (Power Platform Development)
• MS‑102 (M365 Administration)
• AZ‑104 (Azure Integration Administration)
• CompTIA Security+ (or equivalent DoD 8570/8140 certification)
• ITIL 4 Foundation (End User Support)

The likely salary range for this position is $113,347 - $153,353. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: