Clinical Director in Lansing, Michigan at Peak Performance Physical Therapy

At Peak Performance Physical Therapy, your work matters to your patients, your team, and your future. We’re committed to helping you reach your highest potential through mentorship, collaboration, and a culture built on compassion and excellence.

Our story began with a simple belief: when people feel supported, they thrive. As part of a family of clinics dedicated to professional growth, clinical excellence, and real human connection, we foster an environment where you’re valued, encouraged, and empowered to do meaningful work daily.

Our mission is to help people move freely, feel better, and live fully. Every member of our team contributes to breaking down barriers to care through prevention, education, and long-term recovery strategies. If you’re passionate about making a real difference, you’ll feel at home here.

The ideal candidate is a licensed Physical Therapist who is passionate about developing people, driving clinic performance, and delivering exceptional patient outcomes. This role is perfect for a leader who enjoys shaping the direction of a clinic while staying connected to patient care and supporting a high-performing team.

Success in this position comes from building strong relationships, communicating a clear vision, and fostering a culture of accountability, collaboration, and continuous growth. The ideal candidate is a coach and mentor who enjoys helping others succeed while leading the team toward shared goals.

The Clinic Director is a trusted leader who champions operational excellence, strengthens referral relationships, and creates an exceptional experience for both patients and employees. They embrace challenges, take initiative, and understand the impact strong leadership has on clinic success.

Clinic Director typically works during clinic operating hours, generally 8:00 a.m. to 5:00 p.m., with flexibility to meet patient, team, and operational needs. The Clinic Director usually works 2 days of patient care each week. Occasional evening or weekend responsibilities may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Oversight, Leadership, and Management

· Provide strong leadership to the clinical team, fostering a positive and collaborative work environment with regular staff meetings, performance evaluations, and professional development initiatives.

· Develop and implement strategic plans to achieve clinic goals and objectives while continuously monitoring and evaluating the quality of patient care and outcomes, implementing improvements as necessary.

· Oversee day-to-day clinic operations, including staffing, scheduling, and resource management while ensuring adherence to clinical protocols, best practices, and regulatory standards.

Financial Management

· Develop and manage clinic budgets, ensuring financial viability and profitability.

· Monitor key performance indicators (KPIs) such as patient volume, revenue, and expenses, taking corrective actions as needed.

· Identify opportunities for revenue growth, such as expanding services or establishing partnerships with healthcare organizations.

Patient Experience and Satisfaction

· Champion a patient-centered approach, focusing on delivering high-quality care and exceptional customer service.

· Address patient concerns and complaints promptly, striving to resolve issues and improve satisfaction levels.

· Implement initiatives to enhance the overall patient experience, from scheduling and intake procedures to treatment outcomes and follow-up care.

Compliance and Risk Management

· Ensure compliance with all relevant laws, regulations, and accreditation standards, such as HIPAA and Medicare guidelines.

· Develop and enforce policies and procedures related to patient confidentiality, safety, and infection control.

· Mitigate risks associated with clinical practice, including liability and malpractice concerns, through effective risk management strategies.

Community Engagement and Marketing

· Build and maintain relationships with referring physicians, healthcare providers, and community organizations to promote the clinic's services.

· Develop marketing strategies to attract new patients and expand the clinic's reach within the community.

· Participate in networking events, health fairs, and educational seminars to raise awareness about the benefits of physical therapy and the clinic's expertise.

QUALIFICATIONS:

· Doctorate or Master's Degree in Physical Therapy from an accredited program.

· Current state licensure as a Physical Therapist.

· Minimum of 3 years of clinical experience in physical therapy, with 3 years of progressive leadership experience in a clinical or healthcare setting.

· Strong clinical expertise and knowledge of evidence-based practice guidelines.

· Demonstrated leadership abilities, including strategic planning, team building, and performance management.

· Excellent communication, interpersonal, and problem-solving skills.

· Ability to travel within the region as needed.

PHYSICAL REQUIREMENTS:

· Ability to stand, walk, and move around clinics for extended periods.

· Capable of lifting and moving equipment or assisting patients as necessary.

· Manual dexterity and coordination to perform physical therapy techniques and procedures.

· Visual and auditory acuity to assess patient conditions and communicate effectively.

· Ability to travel to various clinic locations within the designated region.