Security Manager (CDCJF#104) in Coulee Dam, Washington at Colville Gaming LLC

(1) Full-Time
Closing: 7/21/2026 by 4PM

Summary:
Responsible for safety and protection of guests and company assets; supervises security staff, provide effective leadership and assistance in regards to accomplishing the goals and objectives of the Security Department; assists with the department operations in a guest service friendly, efficient and profitable manner that promotes superior team member, guest and vendor relations.

Essential Functions:
• Responsible for personnel functions, such as: interviewing, hiring, orientation, training, development, supervision, delegations, evaluations and disciplinary actions; will perform these functions in a timely manner.
• Compiles and enters information into the computer systems and HRIS database.
• Responsible for securing and protecting company assets, team members, and guests.
• Responds to emergencies or arranged assignments with appropriate diligence for the situation.
• Responsible for making assessments and suggestions when procedures, policies, or rules should be altered.
• Responsible for safety program at assigned site which may include conducting training related to safety.
• Knowledge of machine/sports wagering kiosk drop routes and procedures.
• Coordinates with appropriate law enforcement agencies concerning all criminal activity taking place on Colville Gaming LLC property, including investigations of criminal and civil violation incidents.
• Transports company property and assets – e.g. machine/sports wagering drops, assets between sites, etc.
• Prepares team member schedules, including the scheduling of team member training.
• Prepares daily, weekly, monthly and annual paperwork and any reports according to department and company needs as assigned.
• Involves the department with casino promotions by having knowledge of all current and upcoming promotions.
• Responsible for maintaining and updating barring and exclusion lists.
• Responsible for keeping Key Records and issuing sensitive keys.
• Ensures compliance with all departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; enforces all required safety codes.
• Maintains and ensures compliance with policy and procedure for the security department.
• Must maintain confidentially.
• Ability to maintain a high level of professionalism.
• Investigates or assists in investigating related to guest service issues, safety concerns, etc.
• Administers or assists with drug testing team members.
• Escorts all chips and cash transfers within the Casino.
• Operates and maintains office equipment, including but not limited to: computer, programmable telephone system, programmable fax and multi-use photocopier.
• Provides a high standard of professionalism and guest service.
• Performs other duties and special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):
• Must be at least 18 years or older.
• High School Diploma, GED or equivalent.
• Minimum three (3) years of supervisory experience, preferably in a casino environment.
• Minimum five (5) years of Law Enforcement, Corrections or Security experience.
• Must be computer literate with proficiency in windows-based programs and knowledge to operate general office equipment, software and databases.
• Must possess a current and valid Washington State Driver’s License.
• Must possess a current and valid Tribal Gaming License.
• Must successfully complete Title 31, Banking Secrecy Act training upon hire and annually.
• Must possess a current and valid CPR/First Aid Certification, Blood Borne Pathogens Training, and MSDS Training.
• Will be required to obtain and maintain a Class 12 or 13 Mixology (MAST) permit, whichever is applicable.
• Ability to understand, speak, communicate and/or read the English language.
• Must have skill in writing reports.
• Must have excellent observation skills.
• Must possess working knowledge of security systems and safety procedures.
• Must have exceptional verbal and written communication skills.
• Must be professional at all times.
• Must be able to express proper etiquette.
• Ability to conduct drug and alcohol tests.
• Ability to maintain confidentiality.
• Ability to be fair, consistent, honest, and unbiased.
• Must be able to follow directives and assigned schedule.
• Knowledge and experience with appropriate basic self-defense skills and Use of Force for security.
• Must successfully complete required training, which includes formal casino training, PSTN Security Supervisor, and Basic Security Officer training.
• Ability to apply applicable laws, regulations, policies, and procedures.
• Must be able to work all shifts, weekend, holidays, and special events when needed.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.

Physical Demands / Work Environment:
• Ability to drive in adverse weather conditions.
• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently sit, walk and/or stand for prolonged periods.
• Ability to perform continuous physical exertion as needed.
• Ability to frequently kneel, bend, squat and/or reach.
• Ability to occasionally lift and/or move up to 35 pounds.
• Ability to perform CPR.
• Ability to Ability to run up several flights of stairs or sprint a few hundred yards in emergencies.
• Frequently exposed to a high level of noise in the work environment.
• Ability to stay levelheaded and respond quickly in stressful situations.
• Frequently exposed to a stressful work environment.
• Frequently exposed to tobacco smoke.
• Frequently exposed to outside weather conditions, including variations in temperature and precipitation.
• Occasionally exposed to fumes or airborne particles.
• Occasionally exposed to toxic or caustic chemicals.
• Occasionally exposed to bright and or flashing lights.
• Occasionally exposed to belligerent, combative and/or intoxicated patrons.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on telephone/radio conversations, hear and grasp verbal communications and equipment prompts

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER

Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.