Enterprise Lead Gen & Account Manager in Markham, Ontario at telMAX
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Job Description
ENTERPRISE LEAD GEN AND ACCOUNT MANAGER
About telMAX Inc.:
Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Additional Earnings & Commissions.
On-target earnings are approximately $100,000
Your Position & How You Will Contribute:
Reporting to the GM, Business Services, the Enterprise Lead Gen and Account Manager plays a dual role within telMAX's Sales Organization. As the primary engine for enterprise pipeline development, this role is responsible for generating qualified leads from telMAX's addressable market while simultaneously managing select opportunities through the full B2B sales cycle. Working closely with Enterprise Sales Executives, this position ensures a steady flow of sales-ready prospects and drives direct revenue through independently closed accounts. For high performers, this role serves as a natural pathway into an Enterprise Sales Representative position.
Responsibilities & Key Duties:
Lead Generation & Pipeline Development
- Conduct targeted outreach via cold calling, email campaigns, and professional networking using On-Net and Near Net address lists supplied by the telMAX Network Organization
- Qualify network leads and generate 4–6 sales-ready leads per day for the Business Sales Organization
- Establish appointments and build sales-ready conversations on behalf of Enterprise Sales Executives
- Maintain a disciplined, high-volume outreach cadence to ensure consistent pipeline health
Account Management & Full-Cycle Sales
- Manage 5–10 active opportunities concurrently through the full sales cycle, from prospecting to close
- Independently close a minimum of one sale per month, managing the full cycle end to end
- Develop and execute account strategies to efficiently move prospects toward signed agreements
Product Knowledge & Customer Education
- Develop and maintain expert-level knowledge of telMAX's business product suite, including: Symmetrical Medium Business Grade Fibre (PON), Symmetrical Enterprise Grade Fibre (DIA), Basic and Cloud-Based VoIP, and Business/Public Viewing TV
- Educate prospective customers on products, service bundles, and promotions tailored to their specific business requirements
Client Relationship Management
- Develop strong, long-term relationships with prospects and customers to position telMAX as a trusted and preferred telecom partner
- Deliver exceptional customer service throughout lead generation, the sales process, and post-sale to support customer satisfaction and retention
Reporting & Cross-Functional Collaboration
- Collaborate with Enterprise Sales Executives to ensure smooth, high-quality lead handoffs and support end-to-end conversion
- Track and report on pipeline activity, daily lead volumes, and individual sales performance against defined targets
- Contribute insights and feedback to help improve lead quality, outreach strategies, and sales processes
What You Bring:
- Driven by results. Thrives in a performance based environment, takes personal ownership of numbers.
- Connects quickly with business decision makers, earns trust early and knows how to hold a conversation.
- Can manage a high volume outreach cadence alongside active deals without letting anything slip
- Growth-oriented. You welcome feedback, actively develop your skills and have a genuine ambition to grow into a full Enterprise Sales role.
- Professional and Credible. You represent telMAX with integrity in every interaction and understand long-term relationships are built on trust.
Experience:
- 1 - 3 years of experience in B2B sales, outbound lead generation, or business development, preferably in telecommunications or a related industry
- Demonstrated track record in cold calling, outbound prospecting, and consistent pipeline development
- Experience managing accounts or opportunities through a full sales cycle is an asset
- Strong verbal communication and interpersonal skills with the ability to build rapport quickly
- Self-motivated, target-driven, and comfortable operating in a high-volume outreach environment
- Proficiency in Microsoft Office Suite; familiarity with CRM tools or sales tracking platforms is an asset
Education:
- Post-secondary diploma or degree in Business, Sales, Marketing, or a related field, or equivalent combination of education and practical experience
ImPACT Values
- Performance & Commitment
We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.
- Agility & Collaboration
We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.
- Customer Centricity
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.
- Trust & Integrity
We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.
Why You Should Join telMAX:
- We are a growing, dynamic organization
- We offer a competitive variable compensation package
- Hybrid positions
- Benefits (Medical, Dental, and Vision)
- Health Spending Account (HSA)
- RRSP matching program
Equity Statement
telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.