Communication Dispatcher in Exeter, New Hampshire at Exeter Hospital

Provides telephone service for all hospital departments, physicians and outside callers for Physician’s Answering Service and the Hospital. Monitors/dispatches for inhouse codes, emergencies and engineering troubles.

Requirements:

• High School or GED

Major Responsibilities:

1. Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after-hours engineering calls.
2. Answers for physician’s after-hours, which also entails taking urgent callers info and paging out to correct people.
3. Monitors security cameras
4. Compiles daily on‑call schedules from numerous calendars and make updates/changes when needed.
5. Dispatches inpatient transport, security and engineering.
6. Pages employees and physicians as requested.
7. Monitors the med gas system and troubleshoots within the hospital (smoke detector troubles, boiler alarms, chiller alarms, etc.)
8. Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)
9. Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.
10. Assists staff in forwarding/un-forwarding their work extensions