2026-27 Operations Associate in Jacksonville, Florida at Legacy Solutions Inc

Legacy Solutions, Inc. – Operations Associate Opportunity for Charter School Partner

Legacy Solutions Inc. is currently hiring on behalf of a charter school partner for an experienced and professional Operations Associate to support daily school operations, student information systems, family communication, and front office management. This opportunity is ideal for individuals who thrive in organized, fast-paced educational environments and are passionate about supporting student success through operational excellence.

We Offer:

At our charter school partner, we honor and invest in every member of our team. As a member of the Operations Team, you will receive:

Competitive Compensation: A salary structure aligned to experience and responsibilities, with incremental increases based on verified years of experience.

Comprehensive Benefits: Access to a full benefits package including medical, dental, vision, life insurance, disability coverage, and 401(k) plan contributions to support you and your family.

Professional Growth & Coaching: Ongoing coaching and professional development to strengthen operational leadership and systems management.

Collaborative School Culture: A joyful, mission-driven team that prioritizes strong relationships, shared accountability, and a family-like work environment rooted in HBCU excellence.

Technology & Resources: A school-issued laptop and access to systems and tools necessary to perform the role effectively.

The Role:

The Operations Associate is the backbone of our front office and student information systems. This role ensures operational excellence across attendance, enrollment, records management, family communication, and campus logistics. The Operations Associate works closely with the Dean of Operations and the administrative team to maintain compliance, safety, and efficiency.

This position requires professionalism, discretion, strong communication skills, and the ability to manage multiple priorities in a fast-paced school environment.

Qualifications:

Education: Associate’s Degree required (Bachelor’s Degree preferred)

Experience: 0–3 years of previous administrative, office management, or school-based experience preferred

Technical Skills: Proficiency in Microsoft Office and Google Workspace

Comfort with Student Information Systems (SIS) and data entry

Physical Requirements: Ability to sit, stand, walk stairs, and move throughout the building regularly

Expectations:

We hold high expectations for our Operations Associate. Responsibilities include, but are not limited to:

Front Office Leadership:
Maintain a neat, organized, and welcoming office environment
Greet and sign in visitors while monitoring the visitor management system
Serve as gatekeeper to minimize unnecessary disruptions to instructional time
Answer phones, manage transportation updates, check in tardy students, and facilitate early check-outs
Receive and distribute mail and shipments
Attendance & Compliance:
Reconcile daily attendance using the school’s Student Information System
Update tardy, early check-out, and excuse note records daily
Make personalized absence calls to families
Partner with the Dean of Operations on excessive absence interventions
Student Information & Records:
Maintain cumulative student records with confidentiality and accuracy
Process records requests for transfer students
File all required documentation (report cards, excuse notes, etc.)
Generate accurate attendance, disciplinary, and honor roll reports
Enrollment Support:
Assist with new student enrollment and registration (in person, phone, and email)
Update systems to ensure accurate onboarding of new scholars
Support enrollment events and family communication efforts
Supplies & Campus Operations:
Maintain systems for inventory and supply ordering
Coordinate office, printer, and copier servicing
Ensure teachers and staff have the necessary supplies
Develop clear package distribution and notification systems
Health & Safety:
Monitor and maintain campus security procedures
Administer student medication as required by policy
Support compliance with school health and safety regulations
General Administrative Support:
Assist with campus preparation for the start of each school year
Support coordination of school events, assessments, field trips, and communication distribution
Provide operational support to ensure instructional time is protected
Statement of Non-Discrimination:

The charter school partner is committed to a policy of equal treatment for all individuals applying for employment. The school does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.