Home Care Assistant Supervisor in Colorado Springs, Colorado at Envida

About Envida

For nearly 50 years, Envida has proudly served the Colorado Springs community by providing transportation and homecare services that support independent living with dignity. Join a trusted nonprofit where people—not just passengers—matter.

Learn more: https://envidacares.org

Why Join Envida?

• Work for a mission-driven nonprofit
• Help older adults and individuals with disabilities live independently
• Enjoy a consistent schedule with long shifts and overtime pay
• Receive on-the-job training and growth opportunities
• Be part of a team that values reliability, compassion, and safety

Job Summary:

The Home Care Assistant Supervisor supports the effective operation of Envida’s Home Care Program by overseeing daily service delivery, managing data integrity, ensuring regulatory compliance, and providing leadership to direct care staff. This position is responsible for entering and overseeing all home care data in Sandata and EVV systems, monitoring timekeeping and schedules, supporting quality assurance, coordinating staff evaluations with the RN, and ensuring client satisfaction. The role also involves administrative oversight, problem-solving, and contributing to the continuous improvement of home care operations.

Key Responsibilities:

• Serve as the primary point of contact for all data tracking in Sandata and EVV, including attendant schedules, client rosters, and service documentation.
• Verify and maintain the accuracy of all client and attendant profiles, including authorization terms, service plans, billing rates, and schedule adjustments.
• Support attendants by resolving general issues, answering questions, and assisting with EVV/TVV concerns and new assignments.
• Conduct annual performance evaluations of attendants in collaboration with the RN.
• Assist in developing and updating home care policies and procedures to align with state, federal, and payer regulations (e.g., HCPF, CDPHE, HIPAA).
• Foster cooperative relationships and communicate professionally with clients, families, caregivers, co-workers, and referral sources.
• Monitor and support client satisfaction and ensure service delivery meets Envida’s standards of care.
• Provide leadership during 24/7 on-call support (phone-only, no travel).

Qualifications:

• College degree or equivalent relevant experience.
• Certified Nurse Aide (CNA) – preferred.
• CPR certification – preferred.
• Minimum 2 years of home care experience.
• 2 years of administrative support experience.
• Ability to lift up to 20 lbs. and meet physical requirements of the role.
• Valid driver’s license and auto insurance.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and web-based platforms.
• Maintains confidentiality and demonstrates sound interpersonal skills

Working Conditions:

• Office enviroment
• Driving in an enclosed vehicle with exposure to varying weather conditions
• Navigating roads safely in all seasons
• Interacting with a wide variety of clients and community members

Ready to make a difference?
Apply now and become a part of the Envida team—reliable support you can trust.