Billing Analyst in Shelbyville, Tennessee at Duck River Electric Membership Corporation

DREMC is seeking a Billing Analyst.

BE A PART OF POWERING SOUTHERN MIDDLE TENNESSEE!

Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line.

Location: Shelbyville, TN

Reports to: Financial Systems and Billing Ops Manager

Job purpose:

The Billing Analyst assists in the day-to-day operations of the billing department. This includes the coordination, processing, and maintenance of consumer records, including meter, membership, and deposit records.

Job Dimensions:

Internal Responsibilities: Provides consumer accounting information to DREMC offices. Works with member service representatives regarding members’ accounts, records, and billing. Cooperate with and maintain pleasant working relationships throughout the DREMC team.

External Responsibilities: Communicates with the DREMC software provider regarding billing matters. Assists with the collection of outstanding accounts and works with the Tennessee Valley Authority (TVA) on regulatory matters.

PRINCIPAL ACCOUNTABILITIES

1. Assist in the daily operation of the consumer billing process.

2. Compute adjustments to members’ accounts when necessary.

3. Post additions and deletions to streetlight accounts for billing purposes.

4. Prepares notices for unpaid accounts.

5. Assists with collection efforts and the updating of accounts.

6. Reviews and reconciles membership and deposit subsidiary ledgers with general ledgers.

7. Reconcile accounts receivable control account with the amounts billed and received.

8. Performs month-end balancing processes.

9. Balances all loan program subsidiary ledgers with general ledgers.

10. Prepare and complete various internal reports to assist DREMC offices.

11. Verify daily software backup to all system operations, including billing, accounting, and payroll.

12. Prepare bank drafts, final notices, refund checks, and bad debts.

13. Maintain member’s tax-exemption forms, bankruptcies, and generation accounts.

14. Produce month-end and year-end reports.

15. Check monthly energy rate and security light file.

16. Maintain and bill all consumer accounts.

17. Reconcile the monthly bill from the software providers.

18. Perform other activities or duties as assigned.

19. Emergency response coverage as needed.

MINIMUM REQUIREMENTS

Education — High school diploma or equivalent is required. Post-secondary degree from an accredited college/university in accounting, business, or information technology is preferred.

Experience— Minimum one (1) year of experience in the utility industry is preferred.

Certification/License, etc. — Must possess or be able to obtain a valid Tennessee Drivers’ License. Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.

Knowledge/Skills/Abilities — A broad understanding of the utility industry is desired. Experience using Microsoft Excel, Word, and Outlook is required. Attention to detail and accuracy is a must. Ability to work in a group setting.

Physical Requirements: Frequently required to sit for extended periods while working at a computer. Regularly uses hands and fingers for data entry, typing, and operating a calculator or standard office equipment. Able to see and read small print on billing records, spreadsheets, and computer screens. Occasionally required to stand, walk, bend, or reach to access files or supplies. May occasionally lift or carry office materials or boxes weighing up to 25 pounds. Must be able to communicate effectively in writing and verbally, including by phone or video calls.

Work Environment: Work is performed in a quiet, climate-controlled office setting. The position involves frequent use of computers, financial software, phones, printers, and other standard office equipment. The role requires a high level of focus and attention to detail in reviewing, analyzing, and reconciling billing data and accounts. Occasional interaction with other departments or members to resolve billing inquiries or discrepancies. Minimal travel is expected, although occasional attendance at training, meetings, or cooperative events may be required.

This job description is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. An employee may be required to perform other reasonably related business duties as assigned by immediate supervisor and/or management as needed. DREMC reserves the right to revise or change the job description as the need arises, or work schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

EEOC: 5-ADMIN SUPPORT | Non-supervisory | Pay Grade: 7 | Non-exempt | No residency req.

Position description effective date: June 2026

BENEFITS: DREMC provides a comprehensive program of employee benefits, including group medical, dental, vision, employer-sponsored medical clinic, life and long-term disability insurance programs, defined benefit retirement and 401K savings plans, tuition reimbursement, and partial remote work opportunities.

Qualified candidates should apply at www.dremc.com under careers. Candidates must submit a cover letter, resume and complete application form to be considered.

DREMC does not accept resumes from third-party recruiters.

Equal Opportunity Employer EOE/AA M/F/D/V