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MEDICAL OFFICE ASSISTANT in Baltimore, Maryland at LifeBridge Health

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LifeBridge Health
Baltimore, Maryland, 21215, United States
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Job Description

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role:
Under direct supervision of a physician, performs a variety of clinical and clerical responsibilities to assist care providers in examination and treatment of patients. Enters pertinent information in patient chart, and performs related clerical tasks.
KEY RESPONSIBILITIES:
  • Performs clerical tasks such as gathering data, maintaining and preparing charts according to department policy and procedure, sorting and filing according to established system, verifying for accuracy and presence of information, etc.
  • Maintains familiarity with various types of medical insurance to explain these plans.
  • Obtains pre-certification as required by patients’ health care insurers or managed care providers.
  • Types routine correspondence, forms, reports from dictation or handwritten copy.
  • Maintains physician’s calendar, schedules appointments and meeting rooms.
  • Opens, sorts, and screens mail.
  • Answers telephone, take messages, and provides general information; forwards more complex questions to appropriate staff.
  • Telephones patients and/or family members to obtain accurate patient information and to confirm appointments; arranges for Hospital admission.
  • Assists physicians with exams.
  • Relays information to patients regarding preparation for laboratory tests, radiology tests, and special procedures.
  • Telephones prescriptions to pharmacy as directed by the physician.
  • Completes various request forms for office supplies and equipment as directed.

REQUIREMENTS:

  • Education: HS Diploma/GED preferred
  • Experience: 1-3 years of experience in medial front desk role
  • Licenses and Certifications: American Heart Association Basic Life Support CPR

Job Location

Baltimore, Maryland, 21215, United States

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