Liquor Department Manager in Willowbrook, Illinois at Pete's Fresh Market

Title

Liquor Department Manager

Pay Grade

Non-Exempt

Major Department

Liquor

Minor Department

Liquor

Reports to

General Manager

Job Summary: The Liquor Department Manager is responsible for the exceptional execution of guest service by the entire department. S/he is responsible for managing the department inventory, margin, labor budgets, pricing integrity, and merchandising standards. S/he will ensure all Team Members receive proper training and supervision. S/he will ensure the highest level of execution in regards to ordering, receiving, unloading, storage, rotation, merchandising and building of displays. As a PFM team member is able to exemplify Pete's Four Pillars of Value, Aesthetic, Quality, and Customer Service.

Essential Job Responsibilities

• Possess the knowledge and training of how to effectively run the day-to-day operations of a liquor department; as well as possess the skills to delegate responsibilities and implement while still adhering to the established policies and procedures of the store and company.
• Ensures that the employees stock and display wine & liquor products in accordance with company standards on merchandise presentation, safety, and sanitation. Understand, follow, and implement the company's core values.
• Develop a positive work environment of outstanding teamwork, mutual respect and exceptional morale and lead by example.
• Model and provide exceptional guest service.
• Provide training, mentoring, and coaching for employees to succeed.
• Maintain a clean and sanitized work station.
• Partner with the department buyer to establish department pricing and signage.
• Meet and/or exceed departmental margins.
• Effectively resolve guest issues.
• Maintain inventory and order for the department.
• Model and ensure Team Member compliance of all relevant store and department specific policies and standards.
• Other duties as assigned.

Education/Certifications

• High School diploma or equivalent with 5-7 years of experience in grocery store, or similar environment
• Sanitation and Basset certification(s) as required by the City of Chicago and State of Illinois.
• Demonstrate knowledge of department functions.
• Proficient computer and math skills.

Other Knowledge, Skills, and Abilities

• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.

Work Environment/ Physical Demands

• Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
• Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.
• Occasional high stress when dealing with systems/customers/staff.
• Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
• Must have reliable source of transportation.
• The ability to be reached during/after work hours.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits

-Health Insurance Plan (Medical, Dental, Vision)

-Supplemental Insurance Plans (Voluntary Life Insurance, Short-Term Disability, Accident Insurance, and Critical Illness Insurance)

-Paid Vacation

-Paid Lunch Break

-Direct Deposit

-Employee Lunch Program and more!

Starting hourly rates will be no less than the local minimum wage and will vary based on things like location, experience and qualifications. All positions are eligible for Overtime, and some positions will have guaranteed Overtime available.

Hourly Rate is local minimum + $5 range.