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Ladybird Grove & Mess Hall - Server in Atlanta, Georgia at Electric Hospitality

NewJob Function: Customer Service
Electric Hospitality
Atlanta, Georgia, 30318, United States
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Job Description

About Electric Hospitality:

Electric Hospitality is an innovative, Atlanta-based restaurant group and catering enterprise founded by acclaimed entrepreneur Michael Lennox. Celebrated for award-winning concepts such as Ladybird Grove & Mess Hall, Muchacho, Ranger Station, Electric Events, and the Eastside Swim & Social Club, our mission is to bring joy to our world by creating and sharing Electric Experiences with our guests, teams, and communities. What does this mean? We simply believe that a life well lived is one where you share impossibly good times with others on a regular basis. We are here to create environments for ultimate enjoyment. We create spaces where positive energy, creativity. culture and community intersect. Join our team and be part of something special!


Key Responsibilities:

  • Describe menu items to customers and suggest drinks that match their tastes.
  • Provide detailed information on drink or food blends, preparation techniques, ingredients used, and allergen information.
  • Take guest orders accurately and efficiently using the POS system.
  • Assist with preparing and serving food items as needed.
  • Serve food and beverages promptly, checking on guest satisfaction throughout the meal.
  • Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards.
  • Uphold company safety and sanitation requirements to ensure the health and safety of our guests and team.
  • Operate cash registers and credit card machines, handling payments accurately.
  • Maintain cleanliness and organization of the dining area and service stations.
  • Stock stations with proper paper products and beverage preparation items as necessary.
  • Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
  • Address guest inquiries and concerns with professionalism and a positive attitude.
  • Assist with setting up and clearing tables and restocking supplies as needed.

Qualifications/Skills:

  • Knowledge of food and beverage pairings is a plus.
  • Ability to work in a fast-paced environment.
  • Proper communication skills to connect effectively with co-workers and guests.
  • Possess the ethics and positive attitude that support our values and culture.
  • Ability to multitask, prioritize, and organize.


Essential Physical Functions:

  • Ability to stand/walk for 8-10 hours per day.
  • Must be able to lift and carry up to 30 lbs.
  • Will frequently stand, walk, reach, feel, bend, stoop, carry, finely manipulate, and key in data.
  • Must be able to work in both warm and cool environments, indoors and outdoors.
  • Must be able to tolerate higher levels of noise from music and customer traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, and soy.
  • Report to work in a complete required uniform.
  • Maintain a well-manicured appearance and persona that reflects the restaurant's image.
  • Meet personal schedule requirements punctually.
  • Be courteous, friendly, and pleasant.

Benefits:

  • Competitive Pay
  • Career Growth Opportunities
  • Employee Discounts on Food and Beverages
  • Referral Bonus Program
  • Medical, Dental, and Vision Plans
  • 401(k) Retirement Plan
  • Supportive and Dynamic Work Environment

Job Location

Atlanta, Georgia, 30318, United States

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