Lead Commercial Project Coordinator in Portland, Oregon at NWM Risk Management

Remote Role, but applicants must be located in Washington, Oregon, California, Arizona, Colorado, or Ohio.

About NWM Risk Management

NWM Risk Management provides comprehensive risk mitigation services for construction projects. Our commercial division supports lenders and project stakeholders through commercial project reviews, draw inspections, and related services.

About the Role

We are seeking an organized Lead Commercial Project Coordinator to oversee daily coordination activities and support accurate, timely project delivery. This hands-on leadership role combines project coordination with team supervision, client support, and collaboration across departments.

Key Responsibilities

Team Leadership

• Guide Commercial Coordinators, set priorities, and maintain accountability for performance and workflow.

• Provide day-to-day coaching, feedback, and support.

• Monitor workload and performance, keeping management informed of concerns.

Commercial Operations

• Oversee project coordination, construction documentation, report completion, and deadlines.

• Coordinate report workloads with Project Managers and work with consultants to obtain required site photos and supporting information.

• Track outstanding items and address documentation gaps that could delay completion.

Client Support

• Address client questions and issues as they arise, ensuring timely, professional follow-through.

• Identify recurring challenges and determine when management input or approval is needed.

Process Improvement and Collaboration

• Identify and recommend improvements to commercial workflows, communication, and consistency.

• Collaborate with Project Managers and other departments to resolve operational challenges.

• Monitor consultant costs, availability, and service quality; maintain pricing records and recommend changes to management.

Qualifications

• Experience in project coordination, operations, and team leadership or supervision.

• Knowledge of commercial construction, construction documentation, lending, or project review preferred.

• Strong organizational, problem-solving, communication, and prioritization skills.

• Ability to manage competing deadlines, support employee performance, and address client concerns professionally.

• Proficiency with Microsoft Office and ability to learn project management systems.

• Sound judgment and ability to work independently while recognizing when management input is needed.

Work Details & Benefits

• Location: Remote; dedicated home office and extended-monitor workstation required.

• Schedule: Full-time, MondayFriday, typically 8:00 a.m.5:00 p.m.

• Compensation: Starting at $35/hour, depending on experience and qualifications.

• Benefits: Paid time off, health insurance, and matching retirement, subject to plan terms and eligibility.

• Classification: Hourly, non-exempt; overtime requires prior approval.

• Reports to: Commercial Manager.

• Direct reports: Commercial Coordinators.

What Success Looks Like

The successful candidate keeps projects moving, manages report workloads and deadlines proactively, ensures required documentation is available, supports and holds Coordinators accountable, and resolves client issues effectively. They identify recurring problems, improve processes, monitor consultant performance and costs, and collaborate across departments while keeping management informed of significant concerns and decisions requiring approval.