Commercial Banking Support Specialist I in Altoona, Pennsylvania at Reliance Savings Bank

Build Your Banking Career with Reliance!

Reliance Bank is seeking a detail-oriented and service-focused Commercial Banking Support Specialist I to join our Corporate Office team in Altoona, PA. This full-time position plays an important role in supporting commercial lending activities by helping ensure commercial loans are processed, documented, and closed accurately and efficiently.

As a Commercial Support Specialist I, you'll work closely with Commercial Bankers, Credit Administration, attorneys, title companies, and customers to support commercial lending relationships from application through closing. This role offers an excellent opportunity for someone interested in banking, lending operations, and relationship-driven financial services.

What You'll Do

• Support commercial lending activities by gathering, reviewing, and organizing loan documentation.
• Help coordinate commercial loan closings and ensure transactions move efficiently from application through funding.
• Serve as a resource for Commercial Bankers, customers, attorneys, and business partners throughout the lending process.
• Maintain accurate loan files, records, and documentation to support quality, compliance, and customer service standards.
• Assist with portfolio administration activities, financial information tracking, and ongoing loan documentation requirements.
• Support operational reporting, workflow management, and special projects that enhance team performance and customer experience.
• Identify opportunities to improve processes, strengthen efficiency, and support exceptional service for customers and internal partners.

Why You'll Love Working Here

At Reliance Bank, we believe our people are the foundation of our success. We are committed to creating a workplace where employees feel supported, valued, and empowered to grow their careers.

Our culture is guided by our core values of Integrity, Growth, Relationships, Community, and Team, and we strive to provide meaningful opportunities for professional development and advancement.

Benefits Include:

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Generous Paid Time Off (PTO)
• 11 paid holidays annually
• Life and disability insurance
• Employee Assistance Program (EAP)
• Wellness initiatives and gym reimbursement
• Professional development and training opportunities
• Career growth and advancement opportunities

Working Conditions & Physical Demands

• Primarily office-based environment with regular computer and document review work.
• Frequent interaction with customers, attorneys, title companies, and internal business partners.
• Extended periods of computer use and attention to detailed documentation.
• Occasional travel to outside locations to support closing-related activities.
• Occasional lifting or movement of files, records, and materials weighing up to 20 pounds

What We're Looking For

Required:

• High school diploma or equivalent.
• Two or more years of banking, lending, loan operations, or related financial services experience.
• Strong organizational skills and attention to detail.
• Excellent communication skills; ability to partner effectively with a diverse group of individuals, including internal team members, customers, and other external partners.
• Strong customer-service mentality and a desire to help and support others.
• Ability to successfully and efficiently manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and the ability to learn banking systems and software.
• Valid U.S. Driver's License

Preferred:

• Associate’s degree in Business, Finance, Accounting, or related field preferred.
• Experience in commercial or consumer lending.
• Familiarity with loan documentation, collateral files, and lending processes.
• Knowledge of commercial banking products and services.