Department Manager 4- 016182 in Detroit, Michigan at Wayne County Government

Title: Department Manager 4- 016182

Job Description

Responsibilities

Required Tasks

• Provide direct supervision and oversight of Contract Managers, including audits, investigations, and performance evaluations of Care Management Organizations (CMOs) and other contracted programs
• Monitor and ensure compliance with contractual, regulatory, and policy requirements across all service providers.
• Compile and prepare Federal, State, and Local funding and performance reports.
• Assist in the development and implementation of Quality Improvement and Quality Assurance plans
• Collaborate with Management and Budget (M&B) to conduct fiscal reviews and ensure financial accountability and adherence to the Michigan Child Care Fund regulations.
• Develop and maintain the Annual Compliance Audit schedule and review Quality Assurance plans for effectiveness
• Coordinate and support Contract Managers in conducting on-site evaluations and case/programmatic audits of providers
• Review, analyze, and monitor service delivery specifications to ensure quality and compliance in juvenile justice programming
• Review preliminary incident reports involving youth on Probation Levels 1, 1.5, and 2
• Prepare and submit Quarterly Critical and Sentinel Event Reports in compliance with Juvenile Court MOU requirements
• Utilize data from the Juvenile Agency Information System (JAIS) to conduct programmatic and fiscal analysis, including preparation of utilization, expenditure, performance, and outcome reports
• Review case audits, complaints, and investigations completed by Contract Managers on agency contractors
• Provide technical assistance and guidance to Contract Managers related to policy interpretation, procedures, and treatment practices
• Review and approve monthly CMO and other provider invoices for accuracy and alignment with contractual terms
• Oversee daily CMO and other provider operations to ensure ongoing compliance and service quality
• Develop and deliver training to Contract Managers to promote consistency and best practices
• Organize, plan, and prioritize work, including analysis of data and operational information
• Maintain effective communication with Directors, peers, and subordinate staff

Qualifications

QUALIFICATIONS

Education/Experience Requirements

• A high school diploma and minimum of twelve (12) years of experience in child welfare, juvenile justice, mental health, substance abuse or other services provided to youth and families, including at least six (6) years of supervisory or leadership experience

NOTE: A combination of experience and education will be accepted.

Special Conditions:

Employees must be cleared to work in a child caring institution by MDHHS - Child Protective Services. Candidates that have lived outside of the state of Michigan must obtain clearance from that State.

Job Info

Job Identification: 3238

Posting Date: 10/27/2026, 07:07 PM

Apply Before: 11/10/2026, 09:30 PM

Degree Level: Bachelor's Degree

Job Schedule: Full time
Location: 500 Griswold St, Detroit, MI, 48226, US