Senior Business Analyst in Itasca, Illinois at ePost Global Shipping LLC

Position Summary
The Senior Business Analyst plays a critical role in driving cost optimization, strategic pricing, and operational efficiency across ePost Global’s international logistics network. The “TITLE” is instrumental in supporting the development of pricing strategies, guiding data-driven decision-making, supporting revenue growth initiatives and vendor negotiations. Analyst must develop a strong understanding of ePost Global’s logistics operations in order to provide accurate, competitive pricing and analysis to the Sales team. The “TITLE” will collaborate closely with cross-functional departments including Sales, Operations, Customer Service, Finance, Export, and Billing to align pricing models with business goals, ensure customer satisfaction, and strengthen competitive positioning in the marketplace.
Key Responsibilities
● Contribute to the Design and implementation of pricing strategies and cost analyses that support profitability and long-term growth.
● Oversee preparation of complex pricing proposals for domestic and international mail, publications, and parcel services.
● Coordinate with internal stakeholders to ensure alignment of pricing initiatives with operational capabilities and client expectations.
● Develop and maintain comprehensive pricing models and reporting dashboards using advanced business analytic tools.
● Manage and maintain proprietary pricing, costing, and routing databases and tools
● Support negotiations with vendors to ensure ePost Global has the most competitive rates in the market.
● Resolve billing discrepancies and client pricing issues through collaboration with A/P, Billing, and Customer Service teams.
● Drive process improvement initiatives, automate workflows, and establish best practices for scalable pricing operations.
● Perform other related duties and strategic assignments as directed by senior management.
Job Knowledge & Skills
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

● Bachelor’s degree in business, Finance, Logistics, or related field preferred; Associate degree and equivalent experience will be considered.
● 3+ years of experience in commercial/pricing/analyst roles within logistics.
● Exceptional analytical and quantitative skills with the ability to interpret data and forecast impact.
● Advanced proficiency in Microsoft Excel; experience with data visualization, SQL, Python.
● Experience with SalesForce is a plus.
● Effective communicator with the ability to present complex pricing concepts to internal stakeholders and customers.
● Highly organized with the flexibility to thrive in a fast-paced and evolving environment.
● Strong problem-solving skills and attention to detail.
● Bilingual in English and Spanish is a plus.
ePost Global is an Equal Opportunity Employer

FLSA Status: Non-Exempt