Assistant Banquet Manager in Springfield, Massachusetts at FALCON MANAGEMENT TR

Banquet Assistant Manager - Sheraton Springfield Hotel

Join the dynamic team at Sheraton Springfield Hotel as a Banquet Assistant Manager and play a vital role in delivering exceptional event experiences. We are seeking a motivated and organized professional to support our banquet operations, ensuring seamless service and customer satisfaction. This full-time position offers an excellent opportunity to grow within a reputable hospitality environment.

Key Responsibilities:

- Assist the Banquet Manager in coordinating and supervising banquet events from setup to breakdown

- Ensure all banquet functions are executed according to client specifications and hotel standards

- Oversee banquet staff, providing guidance, training, and support to ensure high-quality service

- Monitor event timelines and logistics to ensure smooth operations

- Collaborate with culinary and service teams to meet guest expectations

- Handle guest inquiries and resolve issues promptly and professionally

- Maintain cleanliness, safety, and compliance with health regulations in banquet areas

- Assist with inventory management and equipment maintenance

Skills and Qualifications:

- Previous experience in banquet or event management preferred

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to multitask and work efficiently under pressure

- Attention to detail and organizational skills

- Flexibility to work evenings, weekends, and holidays as required

- Knowledge of hospitality industry standards and safety regulations

- High school diploma or equivalent; hospitality or management training is a plus

At Sheraton Springfield Hotel, we foster a welcoming and inclusive culture that values teamwork, innovation, and professional growth. Join us and be part of a vibrant environment dedicated to creating memorable experiences for our guests. We offer competitive compensation, benefits, and opportunities for advancement within our organization.