Scheduling Coordinator in Reno, Nevada at Northern Nevada Oral & Maxillofacial Surgery

Northern Nevada Oral & Maxillofacial Surgery
Oral Surgery in Reno NV, Dental Implants and Wisdom Teeth Removal

Scheduling Coordinator

Full Time| Reno, NV | This is an in-office position.

Northern Nevada Oral Surgery is seeking a warm, organized, and detail-driven treatment Coordinator to be the welcoming face and steady hand of our oral surgery practice. If you love helping people feel calm and cared for during a procedure that can be nerve-wracking, and you thrive on keeping a busy front office running smoothly, we'd love to meet you.

What You'll Do

• Greet patients and create a calm, reassuring first impression from check-in to checkout
• Coordinate surgical scheduling, pre-op instructions, and post-op follow-ups
• Verify insurance benefits, explain treatment costs, and set up payment plans
• Communicate with referring dentists and specialists to keep treatment plans on track
• Manage patient records and ensure HIPAA-compliant documentation
• Answer phones, respond to patient questions, and triage urgent concerns
• Answer emails, respond to our referring offices in a clear and precise manner    
• Support the surgical team with administrative needs throughout the day

What We're Looking For

• 1+ years of experience in a dental, oral surgery, or medical office setting (preferred)
• Excellent communication skills and a genuine, patient-first attitude
• Strong organizational skills and comfort multitasking in a fast-paced environment
• Familiarity with dental/medical terminology is ideal
• A team player who keeps a level head when the schedule gets busy

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews
• Paid Time Off
• 401k Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans
• Medical (including Virtual Care), Dental and Vision Coverage
• Basic and Supplemental Life Insurance
• Short & Long-Term Disability
• Employee Assistance Program
• BLS/CPR Certification
• Career Path Advancement to Clinical or Management positions
• National Discount and Rewards Marketplace

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

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