Technology Director - Enterprise Endpoint Services in Bloomington, Illinois at State Farm Mutual Automobile Insurance Company

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Hybrid Work Location: Bloomington, IL

Hybrid Work Arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home. Work arrangements could change over time based on business need. Hybrid work arrangement for Enterprise Technology is defined as residing within a 180-mile radius of the Hubs and Corporate.

State Farm’s Infrastructure, Workplace, and Technology Services (IWTS) area is seeking an experienced Technology Director to lead our Enterprise Endpoint Services organization. This director will define and execute strategy, engineering, delivery, and continuous improvement of endpoint technology services that enable a secure, reliable, and modern computing environment for employees and agents across the enterprise.

The Technology Director is accountable for the engineering, lifecycle management, security, automation, operational health, and modernization of enterprise endpoint platforms across PC, virtual desktop, and mobile. This leader will establish the long-term technology vision while ensuring operational excellence through standardization, automation, proactive engineering, and data-driven service management.

Working across Infrastructure, Cyber Security, Enterprise Architecture, Product Management, Procurement, Vendor Management, Agency Business, Claims, and external technology partners, this leader will shape the future of endpoint computing through engineering innovation, platform modernization, and operational excellence.

The ideal candidate combines strategic technology leadership with deep engineering expertise and a passion for building resilient, scalable technology platforms that improve reliability, security, and operational efficiency.

Responsibilities

• Develop and execute the enterprise Endpoint Services strategy aligned to State Farm's technology vision and business objectives.
• Define multi-year technology roadmaps for endpoint engineering, lifecycle management, automation, endpoint security, and platform modernization.
• Lead enterprise modernization initiatives that improve endpoint reliability, scalability, security, and operational efficiency.
• Evaluate emerging technologies and recommend strategic investments that improve operational capabilities while reducing complexity and technical debt.
• Provide strategic leadership for enterprise endpoint engineering capabilities, including Endpoint and Desktop Platform Engineering, Endpoint Configuration and Policy Management, Endpoint Automation and Performance Engineering, Monitoring, Health Analytics, Workplace Technology Standards and Enterprise Virtual Desktop Services.
• Lead engineering teams responsible for designing, building, securing, automating, and continuously improving enterprise endpoint platforms.
• Provide enterprise ownership for the complete endpoint lifecycle, including Device Planning and Standards, Endpoint Provisioning and Deployment, Zero Touch Deployment, Hardware Refresh Programs
• Lead enterprise capabilities supporting Enterprise Software and Application Packaging and Software Distribution
• Drive automation and standardization to deliver secure, reliable, and timely software deployment across enterprise endpoints.
• Partner closely with Information Security to embed security throughout the endpoint lifecycle
• Ensure enterprise endpoint platforms consistently meet security, compliance, and regulatory requirements while reducing operational risk through automation and proactive remediation
• Partners with stakeholders, Risk and Compliance, Legal, and vendor management teams to ensure compliance requirements are appropriately addressed through endpoint lifecycle
• Establish engineering practices that improve platform reliability and service availability.
• Lead strategic relationships with managed service providers, hardware manufacturers, software vendors, and technology partners.

Leadership

• Build, inspire, and develop high-performing engineering and technology teams.
• Foster a culture centered on ownership, innovation, accountability, continuous improvement, and engineering excellence.
• Coach leaders while building organizational capabilities that support future technology needs.
• Promote collaboration across engineering, infrastructure, architecture, security, and business organizations.
• Lead organizational change and technology transformation initiatives across the enterprise.

Required Experience

• 10+ years of progressive technology leadership experience.
• 5+ years leading enterprise endpoint engineering, workplace infrastructure, enterprise computing, or workplace technology services.
• Demonstrated experience leading large-scale endpoint environments supporting tens of thousands of enterprise devices.
• Proven success leading enterprise modernization, platform engineering, and technology transformation initiatives.
• Experience managing complex technology portfolios, multi-million-dollar budgets, and strategic vendor relationships.

Technical Expertise

Experience with enterprise technologies including:

• Microsoft Intune, Microsoft Configuration Manager (MECM/SCCM), Entra ID, Azure
• Windows Endpoint Management
• MacOS Enterprise Management including JAMF
• Windows Autopilot / Zero Touch Deployment
• Endpoint Detection and Response (EDR)
• Endpoint Vulnerability Management
• Virtual Desktop Infrastructure (VDI) including Azure Virtual Desktop and W365
• Endpoint Analytics
• Enterprise software deployment and application lifecycle management

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B Visa) or future need for this opportunity**

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $173,000 - $228,500
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 30% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!