Public Information Coordinator in Chesapeake, Virginia at City of Chesapeake Human Resources

$64,765.00 minimum starting salary.

The Public Information Coordinator develops, delivers, and manages accurate, timely, clear, and engaging communication products which promote the Library’s programs, services, and community impact. Reporting to the Library Director, this position oversees marketing, media relations, branding, and digital outreach in collaboration with Library Administration, staff, and City partners. The position will work in close collaboration with the City Public Communications Department and other City communicators.

Encompassing a Central Library, six area libraries, two Mobile Edition outreach vans, multiple fleet vehicles, and digital services, CPL is a vibrant community hub with 201,000 registered users, 1.2 million annual checkouts, and approximately 12,500 weekly visitors. The Chesapeake Public Library serves the citizens of the second-largest city in the Commonwealth and is located in the center of Hampton Roads, a thriving coastal metropolitan area composed of seven cities and 1.8 million residents in the region.

• Create and distribute public information materials and news releases.

• Maintain the Library’s public image across media, web, publications, and social platforms.

• Manage and create social media content, including scheduling, engagement monitoring, and basic analytics.

• Serve as a media liaison and assist with urgent or crisis communication as needed.

• Develop and implement marketing and branding plans which align with City standards for content, brand, style, and other factors..

• Design promotional materials using Canva and train staff in consistent design practices which adhere to City branding standards and style.

• Partner with City departments to produce coordinated outreach and promotional campaigns.

• Ensure all materials are accessible, inclusive, and reflect the Library’s mission.

• Manage the use of the Library mascot, Dizzy, in all aspects of marketing and outreach.

• Coordinate in‑house creation and contracted artist work for Dizzy graphics and visual assets.

• Maintain consistent, high‑quality mascot branding aligned with City guidelines.

• Collaborate with Library staff to promote programs, events, and outreach activities.

• Capture photos and videos for marketing and promotional use.

• Support communication strategies that strengthen relationships with community partners.

• Monitor digital engagement metrics and recommend improvements.

• Coordinate updates to Library web content.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in public communications or a closely related field.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Experience working with public libraries or city government

If available, applicants should attach a portfolio in PDF format with their application. A digital copy of the portfolio may also be requested during the recruitment process.

This position is located in Library Administration – 298 Cedar Road, Chesapeake, VA 23322.

Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

A background check including fingerprint and Child Protective Service (CPS) reports are required.

An in-basket exercise may be administered to the candidates selected for an interview.

The selected candidate may be transferred to work at another area library, if and when a need arises.