Security Officer in Acoma Pueblo, New Mexico at Haak u Health

FULL JOB DESCRIPTION

PERFORMANCE EXPECTATIONS

In performance of their respective tasks and duties all employees of Haak’u Health (HH) are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy and dependable manner with patients, employees and vendors.
• Possess and maintain an environment of cultural awareness and sensitivity enabling the facility to fulfill its mission by meeting or exceeding its goals.
• Comply with all HH policies and procedures.

Consistently maintains professional and ethical standards adhering to compliance standards and HIPAA.

POSITION PURPOSE

This position is located at the Haak’u Health Center in Acomita, New Mexico. This position serves under the supervision of the Chief Executive Officer (CEO). The purpose of the position is to protect and prevent trespass, theft, fire, accidental or willful damage and destruction, and/or loss of materials or property which are important for public health services. The facility is an urgent care center that provides emergent, preventive, curative, urgent care and referral services to eligible beneficiaries. The position’s primary responsibilities are to provide security services in safeguarding buildings, property, occupants, visitors and patients within and surrounding the service unit.

The Division of Administration (1) recommends and participates in the formulation of procedures, policies and programs essential to providing healthcare; (2) coordinates administrative operations of Financial Management, Medical Records, Contract Health Services, General Services, Security, Housekeeping; and (3) directs administration of various hospital and treatment center support services.

The Security function (1) plans, directs and implements a comprehensive security program that promotes protection of patient and employees as well as safeguarding of government property; (2) advises management of security concerns on an as needed basis; (3) reports incidents as they occur; and (4) provides security services to adolescent residents of the New Sunrise Regional Treatment Center.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all inclusive.

Security Duties (80%)

• Serves as the Security Guard on a regular rotation of shifts.
• Primary responsibility in performing protective service work in guarding facility owned or leased buildings and property. Safeguarding and protecting Government equipment, material and controlling access to Federal buildings or property by employees, visitors, residents and patients.
• Provides routine visual observations or patrol of assigned areas within and outside facility buildings, parking areas, facility grounds or public areas. Enforce pertinent administrative rules and regulations governing traffic control, parking, building or other facility access and breaches in physical security controls (locks, fences, gates or other barriers).
• Visually observes and inspects parked vehicles, entrances, lobby areas, corridors, restroom and other areas of the facility.
• Immediately responds to the discovery or observation of property damage or suspects by notifying personnel to standing instructions.
• Provides protective service work in observing flow of incoming visitors, employees, patients and other personnel within facility buildings. Admonishes unruly visitors, and if necessary, contacts law enforcement officials or agencies to assist. Directs flow of foot traffic away from disturbance by providing relative information within or adjacent to the building.
• Responsible for continuous and close observation of facility buildings and facility grounds for detection of possible fire hazards, obstruction of access and zones marked for First Responders or Fire Hydrant access. Provides immediate assistance in extinguishing small fires using handheld fire extinguishing devices as directed. Contacts local emergency Fire Department to report fire incidents that require their immediate attention.
• Provides traffic control at emergency entrance by monitoring and maintaining a clear path for emergency response vehicles.
• Responsible for detecting and repelling attempts of suspected persons who are attempting to trespass or commit theft of government property. Responds to reported incidents and investigates to gather information. Actively observes traffic behavior to prevent incidents, apprehends and detains violators of laws, rules and regulations. Refers and turns over cases to law enforcement officials or agencies to make an arrest.
• Follows protocol for Code Green (external disaster) to direct all traffic within and outside the facility such as vehicle traffic and crowd control.
• May be required to assist medical personnel in dealing with patients who are mentally ill or are experiencing a crisis that are influenced by distress associated with a personal medical condition.
• Provides assistance to medical personnel by transporting patients and escorting patients or family members.
• Performs other security related duties as assigned by the supervisor.

Administrative Duties (20%)

• Responsible for drafting and submitting daily reports of irregularities to the supervisor on a daily basis.
• Responsible for reporting security incidents into WebCident.
• Maintains required logs, reports, messages and checklists.
• Assists in dispatching personnel and equipment to meet emergency situations.
• Participates in service unit trainings, announcements and meetings.
• Performs other administrative duties as assigned by the supervisor.

MINIMUM MANDATORY QUALIFICATIONS

• Experience: One (1) year in a healthcare setting, law enforcement or military service.
• Education: High School Diploma or equivalent (GED)
• Must pass health and background screenings

MANDATORY KNOWLEDGE, SKILLS, ABILITIES & OTHER QUALIFICATIONS:

• Knowledge of commonly used rules, procedures and operations to perform work independently.
• Knowledge of tactics for apprehension and level of force to use.
• Knowledge of investigation procedures to gather factual information.
• Knowledge and ability to write incident reports.
• Knowledge and skill in submitting incident reports through WebCident or other computer software program.
• Knowledge and skill in use of standard security equipment such as mace, handcuffs, nightstick, etc.
• Knowledge and skill in use of mobile handheld radios to send and receive information with dispatch and/or other various entities.
• Knowledge and ability to deescalate conflict situations and if necessary, subdue violent and/or physically aggressive individuals.
• Skill in operating a motor vehicle.

POSITION PREFERENCES

• Bilingual skills in English and the Keres native language.
• Prior experience working with Indian Health Services (IHS), a tribe or tribal organization.

Medical Specialty: Ambulatory Care Services

Ability to Commute: 80 B Veterans Blvd. Acoma Pueblo, NM 87034 (Required)

Work Location: On-site - Haak'u Health Center

Located in beautiful Acoma Pueblo, 57 miles west of Albuquerque.

Pay: Dependent on Experience (DOE)

Benefits:

• Medical (Haak’u Health pays 100% of benefits for single coverage).
• Dental
• Vision
• 401(k)
• Flexible Spending Account (FSA)
• Paid time off (PTO

Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.