Partner Development Liaison II in Las Vegas, Nevada at The Donor Network Inc

Description: The Partner Development Liaison II position will support the mission, goals, and strategic plan of Nevada Donor Network Inc. (NDN) by supporting the development, implementation, maintenance, and evaluation of educational and developmental strategies designed to increase organ and tissue donation. The Partner Development Liaison II also serves to promote effective communication with relevant stakeholders to facilitate donation.

ESSENTIAL FUNCTIONS

· Responds to the assigned regional office of the coroner/medical examiner (C/ME) as scheduled

• Complete all relevant information in iTransplant on C/ME referrals as well as add additional referrals when applicable.
• Complete pre-draw blood bags or appropriate C/ME notification documents on potential tissue donors.
• Interacts and communicates with C/ME staff to ensure donor information is complete and accurate.
• Verifies all NDN forms and donor information is accurate and complete.
• Ensure there are no outstanding donor transports.
• Attends the C/ME daily morning meeting to request C/ME permissions on potential donors, relay pre-exam recovery information to C/ME staff, relay information and updates regarding active organ donors under coroner jurisdiction and relay any NDN needs to make donation possible.
• Ensures daily consistent communication to Donation Development team, Donation Services team, NDN clinical teams, and C/ME teams.
• Completes physical assessments on potential donors, as needed, to include physical description of injuries and interpretation of injuries from postmortem radiographs.
• Maintains chain of custody, transport, log, and store coroner samples when requested from C/ME staff.
• Secures admission blood with various hospital labs on high potential organ donors.
• Comply with appropriate safety precautions.
• Other duties as assigned.

· Coordinates donor case logistics as they relate to external partners.

· Maintain all aspects of donor chain of custody at Donor Care Unit.

· Scans and uploads chain of custody forms.

· Assists in coordinating transportation to or from funeral home partners.

· Assists with maintaining and restocking partner inventory items.

· Assists in supporting and maintaining partnerships with assigned partners.

· Follows policies and procedures to ensure compliance with rules and regulations from governing agencies regarding partnering organizations.

· Actively participates in meetings and required training.

· Maintains confidentiality related to donors, partner relations, and internal matters.

· Participates in quality improvement initiatives, policy updates, and other intradepartmental collaboratives.

· Maintains external partner relationships by learning and understanding organizational needs and delivering excellent customer service.

· Trouble shoots and creates solutions for any issues that may arise for active referrals.

· Utilizes critical thinking to help facilitate donation on cases with difficult logistics and time constraints.

· Reports to leadership on progress of assignments, cases, and partner updates.

· Participate in on call hours as assigned to navigate donor logistics.

· Compiles and verifies data for monthly goals, including all database reporting systems are up to date and accurate.

· Provides timely donation and referral data to partners.

· Ensures all partners are invited to NDN events and outreach opportunities.

· Participates in NDN community events.

· Serves as a preceptor and actively participates in the training and development of the department.?

· Performs other duties as assigned.

· Employees must adhere to and remain in full compliance with Nevada Donor Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

Requirements:

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

POSITION QUALIFICATIONS

Competency Statement(s) – Position Specific

· Accuracy - Ability to perform work accurately and thoroughly.

· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

· Conflict Resolution - Ability to deal with others in an antagonistic situation.

· Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

· Detail Oriented - Ability to pay attention to the minute details of a project or task.

· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

· Organized - Possessing the trait of being organized or following a systematic method of performing a task.

· Responsible - Ability to be held accountable or answerable for one’s conduct.

· Self-Confident - The trait of being comfortable in making decisions for oneself.

· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Competency Statement(s) - Company Specific

• Understand and commit to the following:
  • Organizational Core Purpose: To save and heal lives.
  • Core Values: Relentless, Joyful, Selfless.
  • Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams and get to yes: every donor every time

· Team Builder - Ability to convince a group of people to work toward a goal.

· Communication, Oral - Ability to communicate effectively with others using the spoken word.

· Communication, Written - Ability to communicate in writing clearly and concisely.

· Accountability - Ability to accept responsibility and account for his/her actions.

· Judgment - The ability to formulate a sound decision using the available information.

· Adaptability - Ability to adapt to change in the workplace.

· Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

· Compliance – Ability of the individual to be in accordance with established guidelines, policy, standards, or legislation.

SKILLS & ABILITIES
Education: Bachelor’s Degree (preferred); relevant work experience may be substituted for academic requirements
Experience: 2 years related experience in healthcare, funeral home, law enforcement, or forensic fields preferred.
Computer Skills: Knowledge of MS Office programs
Certificates & Licenses: Valid Driver’s License

Other Requirements: personal cell phone, personal vehicle