Project Coordinator in Muskegon, Michigan at Lakeside Surfaces LLC
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Job Description
At Lakeside Surfaces, we do not just fabricate countertops. We help bring visions to life in homes, offices, and large-scale commercial projects across the Midwest. As Michigan’s premier fabricator and installer of granite, marble, and quartz, we are known for unmatched quality, cutting-edge fabrication, and a relentless focus on customer service
THE ROLE
At Lakeside Surfaces, we don’t just fabricate countertops - we help build the spaces where life happens. From family kitchens to large commercial projects, our work becomes part of people’s everyday moments. Behind every successful installation is a team that believes in doing things the right way, supporting each other, and taking pride in the details.
We’re looking for a Project Coordinator who thrives in a fast-paced environment and takes ownership of getting things done. Someone who enjoys bringing order to complexity, communicating across teams, and making sure projects move smoothly from order to installation. If you’re highly organized, proactive, and energized by solving problems before they become problems, you’ll fit right in.
At Lakeside Surfaces, our culture is built on our #GRIT values:
Going the Extra Mile – We don’t settle for “good enough.” We deliver exceptional results for our customers and our teammates.
Reliably Serving Others – Whether supporting a builder, designer, or coworker, we show up and follow through.
Inspiring Trust – We communicate clearly, own our responsibilities, and do what we say we’ll do.
Team Above Self – Success at Lakeside is a team effort, and we believe great projects are built through collaboration.
As a Project Coordinator, you’ll be at the center of that collaboration - coordinating schedules, communicating with customers and internal teams, and helping ensure every project is executed with precision and care.
If you’re someone who takes pride in organization, thrives on teamwork, and wants to be part of a company that values GRIT, excellence, and craftsmanship, we’d love to meet you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work closely with engineering & production team to ensure projects are on track
- Ability to use strong problem solving and decision-making skills to solve tough problems and questions
- Understanding of sales principles and ability to deliver excellent customer service
- Handle sales and procedures within parameters of customer contact
- Ability to manage multiple project schedules at a high level
- Read and interpret project drawings and specifications
- Accept, evaluate, audit, and enter high volume, high value orders for new and established accounts
- Facilitate and own the solution to any Field Service / Production related issues
- Maintain excellent relationships with customers
- Other duties as assigned
MINIMUM JOB QUALIFICATIONS
- Minimum 2-4 years Customer Service experience
- Experience in sales, estimating, construction, or architectural design or drafting
- High Degree of professionalism
- Excellent time management skills with a problem solving attitude
- Strong (Verbal & Written) communication skills with an ability to build relationships
- Ability to be punctual and ready to work
- Strong computer skills, active Microsoft office user
- Ability to thrive in a fast-paced environment
PREFERRED JOB QUALIFICATIONS
- Associate degree in Accounting, Applied Science, Civil Engineering or related field
- Able to read architectural plans and develop cost estimates
- Kitchen and Bath Design industry knowledge
- Experience in the stone fabrication industry
MINIMUM PHYSICAL REQUIREMENTS
- Ability to handle multiple tasks at one time
- Ability to lift up to 50 lbs. on occasion
WORK ENVIRONMENT
- Primarily indoor office environment
- Minimal operations/plant environment
- Competitive pay and comprehensive benefits package.
- Professional growth and leadership development opportunities.
- Collaborative, high-performance culture focused on innovation and excellence.
What We Offer
● 401(k)
● 401(k) matching
● Dental insurance
● Employee assistance program
● Employee discount
● Health insurance
● Life insurance
● Opportunities for advancement
● Paid time off
● Paid training
● Professional development assistance
● Vision insurance
Our Culture: At Lakeside, We Have GRIT
We hire, lead, and grow through our values:
G – Go the Extra Mile ● Be relentless in solving challenges ● Stay curious and always seek a better way ● Bring energy, drive, and passion to everything you do
R – Reliably Serve Others ● Listen, care, and respond with empathy ● Prioritize people and deliver seamless experiences ● Exceed expectations with every customer interaction
I – Inspire Trust ● Be honest, open, and accountable ● Follow through on commitments, big or small ● Take ownership of your work and its impact
T – Team Above Self ● Collaborate, support, and celebrate one another ● Leave ego at the door ● Lead with humility and prioritize team success