Banquet Houseperson in Menlo Park, California at Nia Hotel
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Job Description
? Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
? Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
? Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
? Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
? Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
? Handle guest complaints personally or if necessary, seek assistance from supervisor.
? Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
? Perform other duties as requested by management.
Your Background and Focus
? High School diploma or equivalent preferred.
? Previous banquet set up or customer service experience preferred.
Work Environment and Context
? Work schedule varies and will include working on alternate shifts, holidays and weekends.
? Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.