Sales Associate - Full Time in Citrus Heights, California at 7 Flags Car Wash

Schedule

Must be available to work mornings, evenings, weekends, and holidays. Preference will be given to applicants with availability 7am-4pm; schedule varies based on business needs.

Must be at least 18 years old or possess High School diploma (or equivalent)

Position Summary

We're looking for a people-focused professional who excels at delivering outstanding service while helping guests find the right car wash solution for their needs. You'll be the first point of contact for every customer - building rapport, understanding their car care habits, and confidently recommending the services and membership packages that fit their routine.

Your ability to read customers, ask the right questions, and make tailored recommendations will directly impact both customer satisfaction and your earnings through our membership commission program.

Essential Functions

Engage with every guest to understand their car care needs and recommend the best service option

Educate guests on wash services and unlimited membership packages, helping them see the value and convenience

Build rapport quickly by picking up on cues about how customers use and care for their vehicles

Provide professional service explanations

Answer questions about our services and help guests make confident decisions

Escalate complaints or complex concerns to management

Perform vehicle preparation and loading duties with demonstrated proficiency

Operate designated tunnel controls as assigned

Process customer transactions using the point-of-sale (POS) system

Maintain cash-handling accuracy and accountability

Promote membership sales programs

Maintain site cleanliness and safety standards

Work closely with your team to deliver a seamless guest experience and support daily operational goals

Comply with the Company’s Injury & Illness Prevention Program (IIPP)

Report hazards or unsafe conditions immediately

Qualifications

Previous experience in customer service, retail, or sales preferred

Strong communication skills and genuine interest in helping people

Ability to read customers and adapt your approach based on their needs

Comfortable working in a fast-paced, outdoor environment in all weather conditions

Ability to multitask in a fast-paced environment

Basic math and POS system experience

Positive attitude, team-oriented mindset, and motivation to succeed

Reliable attendance and schedule flexibility

At least 18 years old or possess High School diploma (or equivalent)

Physical & Work Environment Requirements

Stand and walk for extended periods (up to 8 hours per shift)

Frequently bend, stoop, kneel, and reach

Frequently use hands and arms

Occasionally lift and move items up to 50 pounds

Work outdoors in varying weather conditions

Exposure to water, cleaning agents, and operational equipment

Reasonable accommodations may be made in accordance with applicable law.

This job description is not intended to create a contract of employment and may be modified at any time.