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Loan Collections Clerk in Lakewood, New Jersey at First Commerce Bank

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First Commerce Bank
Lakewood, New Jersey, 08701, United States
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Job Description

Starting Salary $42,750K (Negotiable upon experience)

Basic Qualifications


Education/Training: High School Diploma or equivalent with an emphasis in Business or Accounting curriculum.


Skill(s): Communicates clearly in English; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communication skills; proficient organizational skills; working knowledge of loan operations, loan documents, insurance, tax escrow; proficient PC skills including Microsoft Office and ability to learn job-specific software; visual and auditory skills.


Experience: A minimum of two (2) years’ related experience required; banking core systems for FIS, FISERV or Bankway (preferred).


General Responsibilities


Responsible for performing various duties to support the loan administration teams including loan document reviews, scanning, insurance, construction and tax escrow support; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.


Essential Duties

Performs various duties to support the loan operations functions where assistance of which the following are illustrative:


  • Remits payments for insurance and taxes from all escrow accounts in accordance with the defined regulatory timelines
    1. Update core system for insurance and taxes
    2. Ensures borrower has adequate insurance over lifetime of loan – from closing to payoff using tracking systems.
    3. Mail merge print and mail letter
    4. Sort incoming mail, add loan numbers & names with distribution to all departments.
    5. Maintaining excel sheets on workflow for each department assigned
    6. Upload new loan bookings to core system
    7. Processing of loan payments and late fees
    8. Prepares payoff letters
    9. Processing loan payoffs
    10. Record mortgages, assignments of rents and lease, and UCCs on various county websites
    11. Performs detailed post closing review of closed loan packages verify tracking on FISERV for Insurance, Recorded mortgages, assignments of rent and lease, and UCCs.
    12. Scanning new loan and paid loan documents to the Director system
    13. Prepares mortgages and partial releases for loans that are paid off within 30 days of payoff; update logs.
  • Prepares paid off loan packages for borrowers.
  • Reviews draw requests for completeness and accuracy.
  • Retrieves documents and/or files as needed for Lending, Credit, and Loan Administration Departments.
  • Assists with other loan operations duties as assigned.
  • Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
  • Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
  • Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements.
  • Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.
  • Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

    Ancillary Duties
    Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

    Job Location
    All levels
    1700 Avenue of the States
    Suite 301
    Lakewood, NJ 08701

    Equipment/Machines
  • Telephone
  • Calculator
  • PC/Computer keyboard
  • Printer
  • Fax machine/Copy Machine/Scanner

  • First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

    • Job Location

    Lakewood, New Jersey, 08701, United States

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