Laundromat Attendant in Tulsa, Oklahoma at ALLIANCE WORKFORCE MANAGEMENT INC
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Job Description
Alliance Workforce Management is hiring Laundromat Attendants to support a busy, customer-focused laundry facility in Tulsa. This role ensures the store remains clean, safe, and welcoming while assisting customers with machines, payment systems, and wash-dry-fold services.
Position OverviewThe Laundromat Attendant provides customer assistance, maintains facility cleanliness, processes wash-dry-fold orders, and performs basic equipment checks. This role is essential to creating a positive customer experience and ensuring smooth daily operations.
Responsibilities- Greet customers and provide friendly, timely assistance.
- Explain how to operate washers, dryers, card or coin systems, and vending machines.
- Process wash-dry-fold orders: sorting, washing, drying, folding, labeling, and storing items accurately.
- Accept payments, provide change when authorized, and complete basic transaction records.
- Clean and sanitize machines, lint traps, folding tables, carts, restrooms, floors, windows, and other areas.
- Monitor the facility for spills, safety concerns, prohibited items, and unattended property.
- Identify equipment issues, place malfunctioning machines out of service, and report repair needs.
- Restock detergent, bags, dryer sheets, and other supplies; notify management when inventory is low.
- Respond professionally to customer questions, concerns, and complaints.
- Follow all safety, chemical-handling, opening, closing, and security procedures.
- Other duties as assigned.
- Previous experience in laundromat, cleaning, retail, hospitality, or customer service preferred but not required.
- Reliable attendance, punctuality, and ability to work independently.
- Strong customer service, communication, organization, and basic math skills.
- Attention to detail and ability to follow written and verbal instructions.
- Comfort using laundry equipment, cleaning products, and payment systems after training.
- High school diploma or equivalent preferred.
- Availability for assigned shifts, which may include mornings, evenings, weekends, and holidays.
- Work environment includes heat, humidity, cleaning products, and continuous machine noise.
- Frequent interaction with customers and use of cleaning supplies and laundry equipment.
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, pushing, pulling, and handling laundry.
- Ability to safely lift and carry up to 25 lbs, with or without reasonable accommodation.
Full-time and part-time positions available. Shift schedules vary based on operational needs.
How to ApplyInterested candidates are encouraged to apply today. A member of our recruiting team will contact qualified applicants to discuss available opportunities.