Player's Club Representative On-Call in Wilmington, Delaware at Delaware Park Casino & Racing
Job Function: Admin/Clerical/SecretarialEmployment Type: Part-Time
Job Description
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
- Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships
- Responsible for creating, updating, and verifying guest accounts, using the player tracking system.
- Responsible for assisting with tournaments, promotions, giveaways, and prize patrol presentations, as needed.
- Responsible for knowledge of and adherence to Company and Departmental Policies and Procedures
- Knowledgeable and actively promotes company marketing and promotional events and is proficient in answering guest questions.
- Acts with utmost discretion and maintains confidentiality in handling all documentation and information.
- Handles customer problems and reports all incidents to the Players Club Supervisor and/or Players Club Manager.
- Works productively in a fast-paced environment and effectively communicates with co-workers and keeps Management apprised of any problem areas.
- Maintains professionalism and respect at all times when working with other team members and/or guests.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Performs all other duties as assigned.
JOB REQUIREMENTS:
- One (1) to Three (3) years of customer service preferred.
- Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
- Act with discretion and maintain confidentiality in handling sensitive information.
- Must be proficient in the use of Microsoft Office and other Operating Systems.
- Must be able to wear and appear professional in the assigned uniform provided by Delaware Park, if applicable.
About Delaware Park Casino
D
delawarepark.com
1937
Founded
290
Employees
gambling & casinos
Industry
Wilmington, Delaware
Headquarters
Overview
Delaware Park Casino is a comprehensive gaming and entertainment venue located in Wilmington, Delaware. It features a variety of offerings, including casino gaming, thoroughbred horse racing, sports betting, and diverse...
Scan to Apply
Just scan this QR code to apply from your phone.
- Fast
- Easy
- Apply on the go
Explore Related Opportunities
Customer Service Representatives jobs near me in DelawareJobs near me in DelawareCustomer Service Representatives jobs
Job Location
Wilmington, Delaware, 19804, United States
Frequently asked questions about this position
Apply NowIn partnership with
By submitting your application, you agree to JobTarget's
Terms of Use and
Privacy Policy.