Sr. Payments Product Manager in United States Embassy at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Payments Product Manager based in United States.
The Senior Payments Product Manager will lead the strategy, development, and execution of complex payment solutions designed to support government customers and evolving digital payment needs.
This role will own key product features across multiple payment channels, including online, POS, IVR, and electronic check solutions.
The position requires a strong understanding of payment ecosystems, customer workflows, compliance requirements, and agile product delivery.
Working closely with engineering, UX, compliance, sales, and operational teams, this professional will translate customer needs into scalable product experiences.
The role offers the opportunity to influence product direction, improve customer outcomes, and drive innovation within a fast-moving technology environment.
The ideal candidate is a strategic thinker, skilled collaborator, and experienced product leader passionate about building secure, impactful payment solutions.
The Senior Payments Product Manager will own the lifecycle of assigned payment products and features, from discovery and strategy through execution, launch, and continuous improvement. This role will serve as the voice of government customers, ensuring solutions meet business objectives, regulatory expectations, and user needs.
- Own the roadmap, backlog, and delivery strategy for government payment capabilities across digital channels, including online, POS, IVR, and electronic check processing.
- Translate customer, merchant, and internal stakeholder requirements into detailed product requirements, user stories, and acceptance criteria.
- Lead product initiatives from concept through release by partnering with engineering, UX, analytics, compliance, and operational teams.
- Prioritize enhancements, defects, and feature investments based on customer impact, regulatory requirements, business value, and technical considerations.
- Maintain an effective product backlog aligned with agile delivery practices, sprint objectives, and long-term product strategy.
- Conduct customer discovery, analyze usage data, and gather feedback to identify opportunities for product improvements.
- Develop a deep understanding of government payment workflows, merchant services, and secure payment processing requirements.
- Partner with compliance, legal, and risk teams to ensure solutions align with PCI standards, regulatory obligations, and security requirements.
- Support go-to-market activities by defining product positioning, customer value propositions, launch plans, and internal enablement materials.
- Analyze market trends, competitive insights, and product performance metrics to guide strategic decisions and future product direction.
- Collaborate with sales, implementation, support, and marketing teams to ensure successful product adoption and customer readiness.
- Mentor junior product managers and contribute to a culture of continuous improvement, innovation, and knowledge sharing.
The ideal candidate brings strong product management expertise combined with payments industry knowledge, analytical ability, and experience delivering technology solutions in complex environments.
- 6–8 years of product management experience, preferably within payments, fintech, merchant services, or technology platforms.
- Demonstrated experience managing payment products, merchant fee structures, or digital payment solutions.
- Strong understanding of payment ecosystems, including issuers, acquirers, processors, networks, merchants, and payment facilitators.
- Experience working with payment channels such as eCommerce, POS, IVR, and electronic check processing.
- Experience supporting government or public-sector customers is preferred.
- Familiarity with PayFac models, onboarding, authorization, settlement, reconciliation, disputes, fraud prevention, and risk management processes.
- Experience working in Agile product development environments using methodologies such as Scrum or Kanban.
- Proven ability to convert customer and business needs into actionable product requirements and delivery plans.
- Strong analytical and problem-solving skills with the ability to evaluate data, identify trends, and make informed product decisions.
- Excellent communication and collaboration skills, with the ability to influence technical and non-technical stakeholders.
- Ability to manage multiple priorities, make strategic trade-offs, and deliver results in a fast-paced environment.
- Experience using product analytics, Microsoft Excel, and related technology tools to support decision-making.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or another technical discipline is preferred but not required.
- Strong ownership mindset, adaptability, innovation skills, and commitment to continuous learning and professional growth.
- Competitive annual base salary range of $104,900 – $174,700, with geographic adjustments possible depending on location.
- Eligibility for an annual incentive bonus program.
- Comprehensive benefits package tailored to employee location and needs.
- Health, wellness, and financial benefits designed to support long-term well-being.
- Retirement savings options and additional employee support programs.
- Opportunities to work remotely and collaborate with global teams.
- Career development opportunities focused on learning, growth, and professional advancement.
- Inclusive workplace culture that values collaboration, innovation, and diverse perspectives.