Senior Director of Product: Fax in United States Embassy at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director of Product: Fax based in the United States.
This executive product leadership role is responsible for shaping the future strategy, growth, and evolution of a critical digital communication portfolio within the healthcare technology space.
You will lead product vision, roadmap execution, and operational excellence while guiding teams through the transformation of established solutions into next-generation platforms.
The role combines strategic planning, program leadership, customer insight, and cross-functional collaboration to deliver measurable business outcomes.
You will work closely with engineering, sales, marketing, and client teams to align product investments with market needs and organizational goals.
As a senior product leader, you will mentor product professionals, establish strong operating rhythms, and drive innovation across the product lifecycle.
This is an opportunity to influence healthcare interoperability and help advance secure, scalable data exchange solutions used by organizations worldwide.
As the Senior Director of Product, you will own the strategy, execution, and lifecycle management of a comprehensive fax solutions portfolio. You will provide executive-level product leadership, ensure alignment between business priorities and technical delivery, and build a culture of accountability, transparency, and continuous improvement.
- Define and execute a multi-year product strategy and roadmap for the fax solutions portfolio.
- Lead the transition from legacy platforms to modern technology solutions while maintaining customer satisfaction and operational stability.
- Manage and mentor a team of Product Managers, supporting professional growth, accountability, and high-performance execution.
- Serve as the strategic program leader for major product initiatives, ensuring delivery milestones, dependencies, and risks are effectively managed.
- Partner with engineering, sales, marketing, customer teams, and executive stakeholders to align product direction with business objectives.
- Establish and monitor product KPIs, using data-driven insights to identify opportunities and address performance gaps.
- Lead monthly business reviews and maintain visibility into product progress, challenges, and outcomes.
- Oversee product lifecycle management from innovation and platform expansion through optimization and retirement strategies.
- Develop migration strategies for existing solutions while ensuring technical continuity and customer retention.
- Drive operational governance, resource planning, and financial accountability across product initiatives.
- Use market intelligence and customer insights to strengthen positioning and competitive differentiation.
- Promote effective product practices, tools, and workflows across teams.
- Communicate product strategy, priorities, and achievements clearly across the organization.
The ideal candidate is a strategic product executive with deep experience leading software products, managing complex portfolios, and driving cross-functional execution. You should have strong technical understanding, excellent communication skills, and the ability to create clarity in complex, evolving environments.
- 7+ years of experience in product management within software development environments.
- 2+ years of experience in senior or lead product management roles.
- Experience with fax, CPaaS, telephony, telecommunications, healthcare technology, or related industries.
- Proven ability to define product strategy, establish roadmaps, and manage products through their full lifecycle.
- Experience leading and developing product teams.
- Strong understanding of healthcare workflows, interoperability, or regulated technology environments is preferred.
- Ability to translate complex technical and business requirements into clear product priorities.
- Strong executive communication, stakeholder management, and collaboration skills.
- Data-driven mindset with experience defining KPIs and using insights to guide decision-making.
- Ability to manage ambiguity, resolve conflicts, and create structured approaches to complex problems.
- Strong prioritization and time management skills with focus on high-impact initiatives.
- Experience using product and collaboration tools such as Jira, Slack, Figma, Miro, or similar platforms.
- Familiarity with AI tools and effective prompt creation using platforms such as Gemini or ChatGPT.
- Bachelor’s degree in Health Sciences, Computer Science, or a related technical field is a plus.
- Product management certifications or similar professional credentials are preferred.
- Competitive annual salary range of $165,000 – $190,000 USD.
- Potential eligibility for annual performance bonuses.
- Employee Stock Purchase Plan (ESPP) opportunities.
- Enhanced paid time off programs.
- Comprehensive healthcare and benefits package.
- Fully remote work opportunity within the United States.
- Opportunity to lead impactful healthcare technology initiatives.
- Collaborative environment with experienced technology and product professionals.
- Career growth opportunities within an innovative digital solutions organization.
- Exposure to emerging technologies, including AI and advanced interoperability solutions.