Overnight Sales Lead in Princeton, New Jersey at The Princeton University Store

Lead the store through its evening and late-night business operations.

Princeton University Store is seeking an Overnight Sales Lead to provide Assistant Store Manager-level leadership at the University Place location. This role is ideal for a confident retail leader who can develop people, serve customers, protect the business, and lead independently during shifts that may extend until 3:00 a.m.

POSITION SNAPSHOT
Reports To: General Manager, Stores
Supervises: Sales associates during assigned shifts
Employment Type: Full-time, hourly
Schedule: Primarily evenings, nights, weekends, holidays, and peak university periods; shifts may extend until 3:00 a.m.
Work Location: 36 University Place, Princeton, NJ 08540
Salary Range: Salary will be determined based on experience and qualifications.
Benefits: Eligible employees may participate in the company’s benefit programs, including health, dental, vision, retirement, paid time off, and other benefits made available to eligible employees.

ABOUT PRINCETON UNIVERSITY STORE
Princeton University Store is an independent omnichannel retailer serving the Princeton University community through two stores, ecommerce, campus events, and pop-up retail.

WHY THIS ROLE MATTERS
The Overnight Sales Lead is the senior leader in the building during assigned shifts and is accountable for customer experience, team performance, sales-floor standards, cash controls, safety, and a successful close. This role requires visible leadership, sound judgment, and the ability to keep the business moving when senior leaders are not onsite.

WHAT SUCCESS LOOKS LIKE
• Customers receive welcoming, professional service throughout the evening.
• Associates understand expectations, remain engaged, and complete assigned work with accountability.
• The store closes safely and completely with accurate cash reconciliation and strong operating controls.
• The sales floor is recovered, replenished, clean, and ready for the next business day.

WHAT YOU DO
• Serve as the senior Manager on Duty, set shift priorities, deploy the team, and adjust coverage as traffic changes.
• Coach associates on customer engagement, selling behaviors, productivity, attendance, and conduct.
• Resolve customer concerns and make appropriate service, safety, and operational decisions.
• Lead recovery, replenishment, merchandising, cleaning, and closing routines across the store.
• Complete and enforce cash-handling, deposit, refund, loss-prevention, security, and building-closing procedures.
• Document results, incidents, staffing concerns, and incomplete work for the General Manager, Stores and opening team.

WHAT YOU BRING
• Three or more years of retail experience, including supervisory or management responsibility.
• Experience serving as Manager on Duty or independently leading a retail operation.
• Strong customer-service, coaching, communication, organization, and problem-solving skills.
• Experience with cash handling, closing, replenishment, inventory, and store operations.
• Sound judgment in urgent or ambiguous situations, dependable attendance, and the ability to work independently.
• Ability to remain mobile throughout the store and regularly lift or move merchandise weighing up to 40 pounds.

WHY YOU WILL ENJOY THIS ROLE
• Take meaningful ownership of a highly visible university retail location.
• Develop associates while directly influencing sales and customer experience.
• Finish each business day strong and prepare the store for the team that follows.

TO APPLY
Please submit your resume along with a cover letter highlighting your relevant experience and interest in the position.