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Customer Service Clerk III in Chesapeake, Virginia at City of Chesapeake Human Resources

NewSalary: $38579 - $63655Industry: Government/Civil ServiceJob Function: Customer Service
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description

Working Title of Vacant PositionCustomer Service Clerk III
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: CITY TREASURER
Division: TREASURER
Requisition Number: 2026496
Number of hours worked per week: 40
Work Schedule: Monday – Friday 8:00 AM – 5:00 PM Location: South Norfolk Satellite office 1205 20th Street, Chesapeake, VA 23324 | Rarely- Less than 1 hour per week.
Work Site Location: Chesapeake, VA
Position Driving Requirement: N - Never
Pay Basis: Semi-Monthly
Advertised Salary:
Minimum Pay $38,579 – Maximum Pay $63,655



Job Description:
The purpose of the class is to provide general customer service assistance and direction to coworkers and the general public in assigned area. The class is responsible for researching account information, processing collection of payments, answering inquires, preparing related information, and maintaining documentation. The class works within a general outline of work to be performed: develops work methods and sequences under general supervision.


Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in bookkeeping or a closely related field.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of related, full-time equivalent experience.

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.



Preferred Qualifications:
Prior experience in a locality Treasurer’s office is a plus.


Job Open Date: 10/19/2026
Job Close Date: 11/02/2026

Job Location

Chesapeake, Virginia, 23322, United States

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