Executive Housekeeper - Homewood Suites Airport in San Antonio, Texas at TMP BELL DRIVE LLC

Executive Housekeeper – Full-Time

Homewood Suites by Hilton | Baywood Hotels

Job Type: Full-Time
Position: Executive Housekeeper / Housekeeping Manager
Department: Housekeeping
Schedule: Flexible schedule, including weekends and holidays as needed

Join Our Leadership Team at Baywood Hotels!

Are you a motivated, hands-on leader who takes pride in cleanliness, organization, and delivering an outstanding guest experience? We want YOU on our team!

Homewood Suites by Hilton, proudly managed by Baywood Hotels, is seeking an experienced, dependable, and energetic Executive Housekeeper to lead our housekeeping team!

At Baywood Hotels, we believe our employees are the heart of our success. We take pride in being a top place to work, where teamwork, employee recognition, career advancement, and a positive work environment are part of our culture.

¡Hablamos Español! Spanish-speaking and bilingual candidates are encouraged to apply!

As our Executive Housekeeper, you will be responsible for overseeing the daily operations of the housekeeping department, maintaining Hilton brand standards, managing labor and productivity, and leading a team dedicated to providing clean, comfortable, and welcoming accommodations for every guest.

We are looking for a leader who isn't afraid to roll up their sleeves, support their team, and lead by example!

What You'll Do

Housekeeping Operations & Quality

• Oversee all daily housekeeping operations, ensuring guest rooms, suites, public areas, and back-of-house spaces meet or exceed Homewood Suites by Hilton standards.
• Inspect guest rooms daily to ensure cleanliness, maintenance, and presentation standards are consistently achieved.
• Assign and coordinate daily room cleaning schedules based on occupancy, arrivals, departures, and staffing levels.
• Ensure all guest rooms are cleaned, inspected, and ready for guests by established check-in times.
• Maintain high standards of cleanliness in guestroom kitchens, bathrooms, living areas, and sleeping areas.
• Identify and address cleanliness concerns, guest complaints, and maintenance issues promptly.
• Ensure compliance with Hilton quality assurance standards and company policies.

Leadership & Team Development

• Recruit, hire, train, supervise, and motivate housekeeping associates.
• Develop daily work assignments and schedules to ensure proper staffing and efficient operations.
• Provide hands-on training and coaching to improve employee performance and productivity.
• Conduct regular team meetings and communicate expectations clearly.
• Foster a positive, respectful, and supportive work environment.
• Hold team members accountable while recognizing and celebrating outstanding performance.
• Lead by example and assist with room cleaning or other housekeeping duties when operationally necessary.

Labor Management & Productivity

• Monitor daily housekeeping labor hours and productivity to remain within established labor budgets.
• Track and manage minutes per room (MPR) and identify opportunities for improved efficiency.
• Adjust staffing based on occupancy forecasts, room demand, and business levels.
• Minimize unnecessary overtime while maintaining cleanliness and guest service standards.
• Ensure accurate employee scheduling, timekeeping, and labor reporting.
• Work closely with the General Manager to control departmental expenses and maximize profitability.

Inventory, Supplies & Safety

• Manage housekeeping supplies, linens, chemicals, and equipment to ensure proper inventory levels.
• Monitor linen usage, loss, and replacement needs.
• Control supply costs and prevent unnecessary waste.
• Ensure housekeeping equipment is properly maintained and stored.
• Train employees on proper cleaning procedures, chemical handling, and workplace safety.
• Maintain organized housekeeping closets, linen rooms, and storage areas.

Guest Satisfaction & Communication

• Partner with the Front Desk and Maintenance departments to ensure guest rooms are available and guest-ready.
• Respond promptly and professionally to guest concerns regarding room cleanliness.
• Review guest satisfaction scores and feedback to identify improvement opportunities.
• Implement corrective action plans when cleanliness or service standards fall below expectations.
• Maintain open communication with the General Manager regarding staffing, maintenance concerns, and departmental performance.

What We're Looking For

• Previous hotel housekeeping supervisory or management experience required.
• Strong leadership, communication, and organizational skills.
• Experience supervising, coaching, and developing housekeeping teams.
• Knowledge of hotel housekeeping operations, cleaning procedures, and quality standards.
• Ability to manage labor, schedules, inventory, and departmental expenses.
• Strong attention to detail and commitment to guest satisfaction.
• Ability to work independently, multitask, and prioritize in a fast-paced environment.
• Comfortable using hotel systems and basic computer applications.
• Ability to perform room inspections, stand and walk for extended periods, and assist with physical housekeeping duties when needed.
• Flexible availability, including weekends and holidays.
• Hilton or extended-stay hotel experience is a plus.
• Bilingual English/Spanish is a plus!

We are looking for someone who leads by example, takes ownership of their department, and knows how to build a successful team!

Why Work for Baywood Hotels?

At Baywood Hotels, we know that great hotels start with great people!

We are proud to offer:

• A positive, supportive, and team-oriented work environment.
• The opportunity to work for a respected and growing hotel management company.
• Leadership development and opportunities for career advancement.
• Employee recognition and appreciation.
• Competitive compensation.
• Access to applicable company benefits and hotel team member programs, subject to eligibility.
• An inclusive workplace where both English and Spanish are spoken.
• The opportunity to make a meaningful impact on hotel performance and guest satisfaction.

We strive to make Baywood Hotels a top place to work by creating an environment where our leaders and associates feel valued, respected, and empowered to succeed.

Ready to Take the Next Step in Your Hospitality Career?

If you're an experienced housekeeping leader who is passionate about cleanliness, team development, guest satisfaction, and operational excellence, we want to hear from you!

Apply today and join the Homewood Suites by Hilton and Baywood Hotels leadership team!

¡Estamos Contratando! / We're Hiring!

¡Buscamos un(a) Supervisor(a) Ejecutivo(a) de Limpieza (Executive Housekeeper)!

• Posición de tiempo completo.
• Excelente ambiente de trabajo.
• Hablamos español.
• Experiencia supervisando personal de limpieza de hotel.
• Oportunidades de crecimiento profesional.
• Buscamos una persona responsable, organizada y con habilidades de liderazgo.
• Experiencia en control de calidad, horarios y productividad.

¡Únete a nuestro equipo de Homewood Suites by Hilton y Baywood Hotels!

Baywood Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $17.00 per hour

Expected hours: 38.0 – 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person