Sales Associate in Pointe-Claire, Quebec at Kiokii Inc

Job Description

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 31 stores across North America to-date and more to come!

We are looking for enthusiastic and customer-focused applicants to join our team as a Part-Time Seasonal Sales Associate.

Please note that this is a seasonal position running from November 15, 2026, to January 15, 2027.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

Greet all customers with enthusiasm and deliver an exceptional shopping experiencein a friendly and professional mannerAssess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right productsStay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experienceEnsure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership ProgramFoster positive relationships with customers to encourage repeat business and long-term brand loyaltyManage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely mannerOrganize products on shelves and in storage areas, following proper inventoryprocedures to maintain stock levels of all itemsConduct regular stock counts and assist in resolving inventory discrepancies or overstock situationsEnsure products are properly labelled, priced, and presented in accordance to store standardsSupport with store opening and setupKeep store clean, organized, and compliant with safety standardsPerforms ad-hoc duties as assigned

What We're Looking For

Previous retail, sales, or customer service experience preferredA deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customersExcellent attention to detail and organizational skills, combined with great communication and interpersonal skillTeam-oriented with a friendly and energetic personalityStrong problem-solving abilities and able to adapt to customer needs and inventory needs changeBasic math proficiency for scheduled inventory counts and supporting loss prevention effortsAdheres to company policies and maintains compliance with workplace safety standards and protocolsAbility to work in a fast-paced environment and multitask effectivelyBasic math proficiency and ability to handle cash and transactions accuratelyAbility to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areasComfortable using ladders or step stools to climb and access higher shelves or stockWilling to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Vacancy type: NEW

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.